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Aaron Christopher Medina
Founder - C2B Solutions | Customer Success - Helsinki co-organiser, NGO Co-Founder | ex-Smartly | ex-Shook Digital ❤️ Compassion and Startups | San Jose CA 🇺🇸 native | 13 years 🇫🇮
Aaron Christopher Medina is a seasoned Customer Success professional with over 6 years of experience in SaaS, specializing in mar/ad tech and B2B event tech industries. He has a strong track record of aiding Fortune 500 companies in achieving business outcomes, customer retention, and implementing 'land and expand' strategies to enhance value propositions. His contributions have led to reducing customer acquisition costs (CAC) for these organizations.
Originally hailing from San Jose, California, Aaron has resided in Finland for the past 13 years and is nearing dual citizenship. His mission revolves around bridging the business landscapes of Silicon Valley and Finland. Committed to the field of Customer Success, he is currently involved in establishing an NGO in Finland focused on fostering knowledge sharing and expertise within the Customer Success community.
Aaron is particularly passionate about assisting companies aiming to extend their presence in the Bay Area. Additionally, he is venturing into acquiring basic coding skills to broaden his skill set and explore new opportunities. His educational background includes an M.Sc. in international business and entrepreneurship from the University of Jyväskylä, a Bachelor of Business Administration (BBA) in International Business from JAMK University of Applied Sciences, and he attended Mount Pleasant High School.
With a diverse professional history, Aaron has held key roles in various organizations such as Founder at C2B Solutions, Customer Success Manager at Shook Digital, Customer Success Manager at Smartly.io for both Fashion Retail and E-commerce sectors in the Nordics, Senior Customer Success Manager at Brella, Business Development Representative at Brella, Export Market Specialist at SK Tuote Oy, Seminar Assistant at Finnips, co-driver logistics at 014 Kuljetus, and Strategic Director at Fiksio Osk.
He thrives on establishing valuable connections and welcomes new opportunities. Aaron's expertise, combined with his international exposure and commitment to the Customer Success domain, positions him as a valuable asset in the business landscape.
Aaron Christopher Medina's dedication to enhancing customer experiences, driving business growth, and nurturing professional ecosystems sets him apart as a reliable and strategic professional in the field of Customer Success.
Highlights
It’s time for the next chapter of my career! Thank you Shook Digital and team for the last year! It’s been one heck of a startup journey, with tons of takeaways for me. Shout out to the wonderful teams working hard for the customers!
🌟🫡 TikTok for Business Europe your team is great to work with! It was an honour being a TikTok marketing and creative partner throughout my time at Smartly and Shook Digital.
🥰 To all the customers I got to work with, it was truly a pleasure. Crawl, Walk , Run through paid social. Constantly search for what works and keep moving fast! Drive CAC down and beat the goliaths by staying on top of trends and best practices from your partners 🌟 Test and Learn is a way of life! Stay in touch!
Onwards and upwards! I’ll have some exciting news to share with you all 🔜.
Job seekers, I'd love to hear from you! What frustrates you the most during your job search? Share your thoughts and experiences in the comments below. #JobSearch #CareerDevelopment #JobSeekers #Employment
