Suggestions
Ada Powers
Writer, Designer, Researcher
Ada Powers is a Senior Content Strategist at Calendly, where she focuses on creating a more compassionately connected world. She is based in Atlanta and has a background in human-centered design and inclusive culture building. Ada holds a degree from the University of California, San Diego.
Her professional experience includes working closely with colleagues in content design and contributing to various projects aimed at enhancing user engagement and experience within the technology sector.12
Highlights
"What would you say you... do here?" Content title question!
TL,DR; what do you call someone who writes style guides but also Python?
I often find myself straddling worlds in my work, and my present role is no exception. I'm currently the content strategist/"managing editor" for an internal knowledge base, powered by a static site generator that is itself about four layers deep in a highly-engineered solutions environment.
As such, to do my job (but also because of who I am as a person), I've gotten very invested in the technical underpinnings of my work: not just in the "at this point my body is probably 38% Markdown" way, but also getting my hands REALLY dirty to meet content goals and improve reader and contributor experience.
My day-to-day involves stuff like:
- Content intake, editing, partnership
- Information architecture, content modeling
- Style and contributor guidance
- Process development, roadmap partnership
BUT ALSO:
- Source control (we do everything through GitHub)
- Researching tech stack affordances (often at the source code level) to build out our toolkit for presenting/managing content
- Tech stack configuration and maintenance
- Adding functionality via custom code and plugin sourcing
I don't feel like I'm a content person who simply got stuck doing site admin, or gets distracted with build scripts: at the end of the day, everything revolves around my core content and experience responsibilities, I've just become unusually self-sufficient and vertically integrated in meeting them in a technical environment.
I've been playing with the title "Technical Content Strategist" to capture both hemispheres, but I'm curious to poll the braintrust.
Thanks for reading!
Who's hiring? One of the dearest and most talented people I know is on the hunt for new roles!
She's one of those absolute pillars of a company, with skills that include:
- Client onboarding, training, success
- Employee training and internal systems support
- SaaS implementation, change management, process development (special familiarity with HR information systems, applicant tracking, payroll)
- Business data reporting, market analysis
- CRM administration and support
- Sales support, lead outreach
She'd be perfect in divisions like: Ops, success, IT
Roles she'd be eager to flex into with very little training:
- Account management
- Business development
- Talent sourcing (significant staffing industry experience)
- Internal/external help desk
If this looks like a fit, DM me and I'll pass her CV and info along!
