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Adam Heleniak

Head of Design & UX at DHI - - people-centered leader - - User Experience - - Innovation - - Concepts

Adam Heleniak is a UX Designer with a passion for people-centered design. With an MSc in Telecommunications and Computer Science, he has worked for companies such as DHI, GN Hearing A/S, Oticon, and Bonnier Publications A/S, developing skills in interaction design, prototyping, UI design, and user research. As Head of Design & UX at DHI, he leads and supports a team of skilled designers while encouraging co-creation, multi-disciplinary collaboration, and teamwork. Heleniak's leadership style is characterized by respect, inclusiveness, transparency, and harmony. He values evidence-based design decisions and brings expertise to validate design concepts and solutions.

Some of the key contributions Heleniak has made within his UX design roles include identifying user needs and business goals through workshops and user interviews, designing solutions such as wireframes and prototypes, testing concepts for usability and desirability, and reviewing and improving software design quality and usability. Heleniak is a thinker and doer who asks thought-provoking questions, often takes a pragmatic approach, and is always inclined to work as part of a team.

Highlights

Aug 28 · linkedin

Have you ever found yourself in an online queue? 🕒 Would you like to share your experience and receive a gift card voucher?

We are gathering insights on what it's like to wait in online queues, and we need your input.

🔍 What We Are Looking For: • Your experiences waiting in online queues • Any challenges or frustrations you faced • Suggestions for improving the queue process

📝 How to participate in the interview? Click here to register your interest: https://lnkd.in/gabETQE3

Share this post with anyone who might have a story to share. Your feedback can help improve virtual waiting rooms for everyone.

#OnlineQueue #QueueExperience #CustomerFeedback #YourStoryMatters #ImproveTheProcess #CommunityInput

Mar 15 · linkedin

😥 Democracy and poor User Experience

"You can vote in the European Parliament elections in Denmark if you apply for it" - I have read in the letter that I received recently.

I can do it in a few "easy" steps:

  1. Fill in an application (pdf)
  2. Log in to borger.dk
  3. "Write new message"
  4. Click on "Choose authority"
  5. Select "municipalities"
  6. Select your municipality
  7. In the "Choose category" choose the subcategory "Citizen service" or "Other message to Citizen Service" or similar.
  8. Attach the application file

🤯 😲 Simple and easy? 🤷‍♂️ 🤷‍♀️

How many EU citizens (who live in Denmark) will manage to go through the process? And how many will give up? 😵‍💫 "It is just too complicated for me" 😬 "I don’t have time now. I will do it later" 😥 "Hmm, I won’t do it on my phone..."

Why is it important?

"People should be able to find information about the public sector online and access digital services easily" says Danish Agency for Digital Government

"Political participation and elections are essential parts of democracy" says Danish Institute for Human Rights

#democracy #userexperience

Related Questions

What are some key projects Adam Heleniak has led at DHI?
How does Adam Heleniak approach people-centered design?
What insights did Adam Heleniak gain from the UX Camp Europe conference?
Can you share examples of Adam Heleniak's work in usability testing?
What are Adam Heleniak's thoughts on the right prototype methods?
Adam Heleniak
Adam Heleniak, photo 1
Adam Heleniak, photo 2
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Location

Værløse, Capital Region, Denmark