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Aj Siegel

Trusted Innovator showing customers how ServiceNow can make work... flow!

AJ Siegel is a seasoned professional in the field of user experience and design strategy at ServiceNow. He currently holds the position of Director, Design Enablement Strategy, focusing on enabling designers, customers, and partners to deliver great experiences on the NOW Platform.2

With over 15 years of experience in creating product experiences, AJ has held various roles at ServiceNow since joining the company in 2015. His career progression includes:

  • Principal Design Strategist (February 2024 - Present)
  • Product Design Strategist (December 2021 - February 2024)
  • Senior Advisory Solution Designer (January 2020 - December 2021)
  • Advisory Solution Designer (January 2019 - January 2020)
  • UX/UI Manager (April 2016 - January 2019)
  • Advisory Solutions Consultant - User Experience (August 2015 - April 2016)2

Prior to ServiceNow, AJ worked at companies such as comScore, Travelers Insurance, and Aetna, holding various roles in user experience, usability research, and IT project management.2

AJ is known for his expertise in design thinking and innovation, which he leverages to help customers implement the ServiceNow platform effectively.1 He is also actively involved in the ServiceNow community, contributing to initiatives like the User Experience Special Interest Group (SIG).3

AJ holds a Bachelor of Science degree from Rochester Institute of Technology and an MBA from The University of Connecticut School of Business.2 He is also a Certified Systems Administrator for ServiceNow and a Certified Usability Analyst from Human Factors International.2

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Aj Siegel
Aj Siegel, photo 1
Aj Siegel, photo 2
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Location

Washington, District of Columbia, United States