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Ajit Kumar

Senior Manager, GTM Business Operations at Zendesk

Ajit Kumar, Senior Manager, GTM Business Operations at Zendesk

Ajit Kumar is currently serving as the Senior Manager of GTM (Go-to-Market) Business Operations at Zendesk, a customer service and engagement platform. He has been with Zendesk since September 2022, previously holding the roles of Manager of GTM Business Operations and Customer Success Manager.1

Prior to Zendesk, Kumar held various positions at other companies:

  • Mastermind Champion at Primary Venture Partners since March 20221
  • Senior Consultant MBA Intern - M&A at PwC in 20171
  • Business Systems Analyst at Emerson Automation Solutions from 2014 to 20161
  • Operations Manager at PepsiCo - Frito Lay from 2012 to 20141

Kumar holds several certifications, including:

  • Prosci® Certified Change Practitioner (issued March 2023)1
  • OKR Certified Coach, Expert in the Outcome Mindset Method (issued August 2021)1
  • Section4 Certified Brand Strategist (issued July 2021)1

He has also received various honors and awards, such as:

  • Kelley Graduate Assistantship Fellowship (issued June 2017)1
  • Lilly Family MBA Fellowship (issued June 2017)1
  • 1st Place, Deloitte National Case Competition 2016 (issued December 2016)1

Kumar is fluent in English and has limited working proficiency in Spanish.1

Highlights

Feb 26 · linkedin

It's been so humbling to have so many people in my network reach out to me in the last few weeks to learn more about Zendesk. My association with Zendesk started at a flagship conference in 2018 it changed my life (literally). Highly recommend taking a few moments to check out what 2024 Zendesk Relate is all about!

👀 What is #ZendeskRelate? https://zdsk.co/49dTf4Y

💡 Zendesk's annual flagship conference brings customer experience experts to one place to share what's next in CX. Join us in Las Vegas April 16-18 to dive into hot topics like AI, the future of customer service agents, and employee experience trends.

Jan 19 · linkedin

Time really flies quicker every year that passes by…2024. I had the privilege of taking a 4-week sabbatical away from my role at Zendesk (after 5 years of gainful employment) to see a little bit more of the world, ponder on what I want in the future, and more than anything recharge for the Iconic 2024 ahead.

Zendesk Sales Kickoff was one for the books so proud and grateful to my team who helped put on a stunning conference, and so excited to make a hopefully indelible dent on a product and brand that has played an Iconic role in my life.

#zendesk #saleskickoff #iconic #2024goals

Related Questions

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Ajit Kumar
Ajit Kumar, photo 1
Ajit Kumar, photo 2
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Experience

Senior Manager, GTM Business Operations at Zendesk (September 2022 - Present)
Manager, GTM Business Operations at Zendesk (July 2021 - September 2022), Customer Success Manager (Sr. Analyst-level) at Zendesk (September 2018 - July 2021)

Location

Houston, Texas, United States