Sign In

Akash Udhanshiv

Customer Success Manager | Driving retention and growth for B2B - SaaS companies | ex Freshworks , ex CleverTap

Akash Udhanshiv is an empathetic and numbers-driven Customer Success Manager with a passion for technology products and data analysis.

He excels in working with customers, solving problems, and challenging the status quo while exploring unconventional approaches.

Akash has a proven track record of driving upsells by implementing lead qualification templates and discovery frameworks.

His expertise in B2C retention marketing has significantly increased customer satisfaction metrics like CSAT and NPS.

He is skilled in creating tailored communication frameworks that enhance customer relationships and drive advocacy.

Akash holds a Bachelor's degree in Engineering and a Diploma in Information Technology.

With a rich work history in prominent organizations like Singular, CleverTap, and Freshworks, Akash has honed his skills in Customer Success, Account Management, and Customer Relationship Management.

He is proficient in using various tools like Salesforce, Freshsuccess, JIRA, Tableau, and more.

Akash is open to new opportunities in the field and welcomes messages for potential collaborations.

Akash Udhanshiv
Add to my network

Location

India