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Ali Alkhazali

Customer Experience, Strategy, Transformation, Service Excellence, Digitalization, Call Center

Ali Alkhazali is a dedicated professional with over 16 years of experience in customer service, contact center operations, and service excellence across various industries.

He has held leadership positions for 11 years and possesses a strong background in telecom, software development, healthcare, maritime, and trading sectors.

Ali completed his Bachelor's degree in Computer Science and Information Technology from the University of Science and Technology in Jordan.

He furthered his education by obtaining an MBA degree in International Management from the prestigious Geneva Business School in Switzerland.

Ali Alkhazali has held key roles in renowned organizations such as Abu Dhabi Ports, Bupa Arabia, Globitel, Umniah, and Middle East Magazine.

His professional journey includes stints as Corporate Customer Experience Manager, Service Excellence Manager, Senior Manager for Service Excellence and Customer Service, Call Center Manager, and various other roles showcasing his diverse skill set.

With a passion for service excellence, Ali Alkhazali continues to make significant contributions in the fields of customer service and contact center management.

Ali Alkhazali
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Location

United Arab Emirates