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Allison Pickens

Founder & Investor, Board Director at multiple companies

Allison Pickens is the Founder and General Partner of The New Normal Fund, which focuses on investing in AI and SaaS companies. She has a notable background as a solo GP investor and has been actively involved in supporting founders, particularly in go-to-market strategies and scaling their businesses.

Professional Experience

  • The New Normal Fund: Founded in October 2020, Pickens leads the fund, which aims to formalize advisory relationships with B2B SaaS CEOs across various stages of growth.

  • Gainsight: Prior to her current role, she served as the Chief Operating Officer at Gainsight, a leading customer success software company, where she played a crucial role in scaling the company from $1 million in annual recurring revenue (ARR) to a valuation exceeding $1 billion.

  • Board Memberships: Pickens is a director on the boards of dbt Labs and Commvault, and she has served on several other boards, contributing her expertise in SaaS and customer success strategies.

  • Advisory Roles: She is also a Senior Advisor at the Boston Consulting Group (BCG) and has been an Executive-in-Residence at Bessemer Venture Partners, where she has guided numerous CEOs and executives in their growth journeys.

Education

Allison holds a Bachelor of Arts degree from Yale University and an MBA from Stanford University Graduate School of Business.

Recognition and Contributions

Pickens is recognized as a thought leader in the SaaS industry, having co-authored the book The Customer Success Economy and hosted The Customer Success Podcast. Her insights on recurring revenue growth and customer-centric strategies have made her a sought-after speaker and advisor in the field. She has been acknowledged as one of the Top Women in SaaS and is part of the Fortune Most Powerful Women community, reflecting her influence and contributions to the industry.1234

Highlights

Jul 30 · linkedin

Looking forward to speaking at Customer Success Meetup in NYC on October 3! Get 75% off with discount code SpeakerFriend at the sign-up link below.

Let me know if there are any topics you'd like to hear about :)

https://lnkd.in/e4B_sQyB

Mar 14 · linkedin

Congratulations to Brian S. Raymond and the unstructured.io team on their $40M Series B! Lots of big news from this crew, who also just announced their commercial SaaS API launch and commercial Platform beta launch.

Unstructured is a pioneer in enabling the productization of enterprise LLMs, empowering organizations to quickly automate the transformation of its messy, unstructured data into formats necessary for RAG and LLM fine tuning.

Excited to participate and support this team!

https://lnkd.in/eq4kFdSr

Related Questions

What are some of the notable companies Allison Pickens has invested in?
How did Allison Pickens transition from being a COO at Gainsight to founding The New Normal Fund?
What is Allison Pickens' investment strategy at The New Normal Fund?
How has Allison Pickens' experience at Boston Consulting Group influenced her investment approach?
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Allison Pickens
Allison Pickens, photo 1
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Experience

Founder & Investor at The New Normal Fund (October 2020 - Present)
Director at dbt Labs (June 2021 - Present), Commvault (June 2020 - Present), Rainforest QA (September 2018 - July 2021), eCompliance (August 2017 - August 2019), Senior Advisor at Boston Consulting Gr at various companies

Location

San Francisco, California, United States