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Amanda Jennewein

Enterprise Leadership || Technical Client Success

Amanda Jennewein is the Director of Customer Support at Jama Software, where she plays a pivotal role in enhancing customer satisfaction and engagement through effective support strategies and community initiatives. With a strong emphasis on customer success, she has been instrumental in developing a robust user community that fosters peer support and direct access to subject matter experts within the company.1

In her position, Amanda has focused on creating an environment where customers can interact, share feedback, and receive timely assistance. This approach not only improves user experience but also informs product development by gathering insights from community interactions.1 Her leadership has contributed to high satisfaction ratings for Jama Software's support services, reflecting the effectiveness of their customer-centric strategies.1

Amanda is active on LinkedIn, where she shares updates about her team and initiatives related to data migration projects among other topics.2 Her professional background includes extensive experience in managing customer support operations, ensuring that customer needs are met efficiently and effectively.1

Highlights

Aug 1 · linkedin

I’m happy to share that I’ve obtained a new certification: Verbate ERG Leadership Foundational Training from Verbate!

Jun 7 · linkedin

Hiring Alert: Technical Support Engineer at Jama Software 🔧 Role: Technical Support Engineer Location: Remote-first (Europe)

🚀 Join Jama Software - Leading Innovation in Engineering! Jama Software® is at the forefront of maximizing innovation in multidisciplinary engineering fields. Our Jama Connect® software is instrumental in groundbreaking advancements across industries such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more. By minimizing risks and improving outcomes, we support various sectors, including automotive, medical devices, aerospace, and beyond.

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Amanda Jennewein
Amanda Jennewein, photo 1
Amanda Jennewein, photo 2
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Location

United States