Sign In

Amanda Kennedy

Service design

Amanda Kennedy, Service Designer at 18F

Amanda Kennedy is a Service Designer at 18F, a digital services agency within the U.S. General Services Administration (GSA). Some key points about her:

  • She recently joined 18F and is looking forward to working with the team and making a positive impact.13 Prior to 18F, she worked on government projects as part of a vendor team.

  • In 2022, she relearned how to cross-stitch after 20+ years, finding it a meditative and creative way to spend her downtime.1

  • Her LinkedIn username is amandakennedy1.23 She has shared posts about her work at 18F, including guiding questions to help teams select an approach for measuring customer experience.2

  • Amanda brings experience from previous roles at Nava, Lanternalia and other organizations.4

  • She has published articles on various platforms like Medium and The Conversation under her profile on Muck Rack.5

  • Her personal website is amanda-kennedy-ux.com6, where she shares information about her work as a UX designer.

As a Service Designer at 18F, Amanda collaborates with partners to create human-centered digital services that improve the public's experience with government. She is excited to learn from her talented colleagues and make a positive impact through her work in civic tech and government.

Highlights

Mar 18 · linkedin

Multiple agencies across the federal government are hiring GS-13 Customer Experience Strategists! The posting will close on March 22, 2024 (this Friday!) or when they reach 500 applications, whichever comes first. https://lnkd.in/eHFhKV7R?

Feb 2 · linkedin

I recently wrote a blog post on skills that can help early-career folks grow as service designers and ultimately have more impact within an organization.

A goal of mine has been to become more confident with writing and speaking about service design. Many, many thanks to the wonderful Linn Vizard for all of your support, encouragement, and confidence-building throughout the writing process!

Related Questions

What projects has Amanda Kennedy worked on at 18F?
How did Amanda Kennedy's experience at Nava and Lanternalia influence her work at 18F?
What are Amanda Kennedy's main design principles?
How does Amanda Kennedy incorporate cross-stitching into her design process?
What are Amanda Kennedy's future goals at 18F?
Amanda Kennedy
Amanda Kennedy, photo 1
Amanda Kennedy, photo 2
Add to my network

Location

Washington DC-Baltimore Area