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Andrew Takla

Service Delivery Manager @ CGI

Andrew Takla is a seasoned professional with a strong background in service delivery and project management within the IT industry. With a focus on IT operational management, Andrew excels in planning and executing complex projects, troubleshooting technical issues, and fostering client relationships. Andrew holds certifications as a ScrumMaster and SAFe Practitioner, demonstrating his expertise in agile project management, cloud computing, and web/mobile applications. His experience includes acting as the primary client interface, overseeing service incidents and change management processes, and leading both local and offshore teams to deliver high-quality results. Andrew is known for his dedication to customer support and his ability to thrive in high-pressure environments.

Andrew Takla
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Location

Greater Toronto Area, Canada