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Angela Curtis

Care Coordination and Recruitment Specialist at Northland Health Care Access

Angela Curtis is the Care Coordination and Recruitment Specialist at Northland Health Care Access, a position she has held for 12 years and 6 months.2 Northland Health Care Access is a non-profit organization that coordinates quality health care for people without access through community collaboration and advocacy.3 The organization is based in the Northland area and serves over 26,000 residents without adequate health insurance.1 In her role, Angela likely helps connect uninsured residents with healthcare providers through programs like NorthlandCARE.3 Prior to her current position, Angela worked as a Substance Abuse Counselor at Preferred Family Healthcare.2

Highlights

Jun 28 · linkedin

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People don't leave their jobs, they leave toxic work cultures.

70% of employees are disengaged at work due to toxic work cultures (Gallup).

Toxic culture leads to

↳lack of trust in leadership ↳increased turnover rates ↳poor work-life balance ↳negative impact on well-being ↳decreased productivity

It is critical to turn a negative work culture into a positive one.

Here's how:

  1. Acknowledge the Issues ↳Acknowledge and address the workplace culture issues openly.

  2. Leadership Commitment ↳The organization's leaders must lead and set an example for change.

  3. Clear Values and Behaviors ↳Clearly express and communicate the essential core values and behaviors.

  4. Open Communication ↳Promote open and respectful communication at every level.

  5. Training and Development ↳Provide skill-building programs in leadership, communication, and diversity.

  6. Reward Positive Behavior ↳Recognize individuals and teams that represent the positive culture.

  7. Promote Work-Life Balance ↳Support policies that encourage work-life balance.

  8. Build Team Cohesion ↳Organize activities that encourage team connections and collaboration.

  9. Address Toxic Behavior ↳Immediately address any form of toxic behavior.

  10. Monitor and Adjust ↳Regularly evaluate the company's culture and make adjustments as needed.

  11. Lead with Empathy ↳Take into account the unique needs and viewpoints of each employee.

  12. Ownership and Empowerment ↳Empower employees to take initiative and make decisions within their teams.

What else would you add?


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Angela Curtis
Angela Curtis, photo 1
Angela Curtis, photo 2
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Location

Kansas City, Missouri, United States