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Ankush Sharma

Program Manager - Agile Methodologies - Product Quality - JIRA - Global Support

Ankush Sharma is a Certified Program Manager with over 5 years of experience in delivering technical projects in the Banking sector, with a focus on improving processes and customer satisfaction.

During his tenure at PNC, Ankush led a team to build a $2M JIRA project that streamlined ticket submission and reduced issue resolution time from 1 week to 1.5 days.

He also played a crucial role in enhancing production deployment success rates, resolving bugs, vulnerabilities, and improving customer satisfaction rates through SOP implementation.

Ankush's technical skills encompass various tools including Jira, Confluence, Java SpringBoot, SQL, and project management methodologies like Agile and Scrum.

His areas of expertise lie in Software Development Life Cycle (SDLC), managing large programs, stakeholder and resource management, process improvement, and anticipating bottlenecks.

With a Master of Science in Computer Science and a Bachelor's degree in Electronics and Communications Engineering, Ankush holds certifications in Scrum Master, Java Development, and Project Management.

Ankush Sharma
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Location

Florence, Kentucky, United States