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Anna Yelisieieva

Passionate Customer Experience Leader | Data-Driven Strategist | Team Builder

Anna Y is a professional with a strong background in customer support and translation. She holds a Bachelor's degree from Zaporizhzhya State University and has studied Documentation management and information technologies at National Aerospace University - 'Kharkiv Aviation Institute'. Anna has held various roles in different organizations, with her current position being Senior Customer Support at Grammarly. Prior to Grammarly, she worked as a Customer Support Advisor at Reincubate, a Customer Support Supervisor at BOOMERS Group, a Customer Support Representative at BOOMERS Group, and as a Translator at ILF Law Firm.

Highlights

Mar 1 · linkedin

Three weeks later, I'm finally ready for this post. I think.  Deep breaths. Here we go. 🧘‍♀️

After six and a half incredible years, my journey at Grammarly has come to an end following a restructuring-related layoff. While this transition has been soul-crashing, I am immensely grateful for the unwavering support of ex- and current Grammarlians during this time. Your camaraderie reminded me why I fell in love with Grammarly and its culture in the first place. Big shoutout to Dmytro Lider, Alex Shevchenko, Max Lytvyn, Brad Hoover for bringing together such a stellar team with a mission to improve lives by improving communication! 💚

🌟 During my tenure, I had the privilege of learning from exceptional leaders who were constant sources of inspiration. Valerie B., Bethany Hibbert, Iryna Shevelova, Senka H., thank you for all the wisdom you shared! 💜 Building and leading the Social Media Support team was a highlight of my career, thanks to the incredible team I've had the pleasure of working alongside. Kristina Malanchuk, Valeriia Iesaulova, Niharika G., Riley Nowlan, Iryna A., Mycah Prinsen, Yana Melnyk, Emma Hanevelt, Victor, you are absolutely brilliant in everything that you do, and I couldn't be prouder of how far we've come as a team. 💖 I wish I could shout out every single one of you who inspired me along the way, but LinkedIn's character limit has other ideas! You know who you are, and you've got a special place in my heart! ❤️

📖 As I start a new chapter of my career, I am excited to bring my expertise to the table in management roles within Customer Support, Customer Success, Social Media, or related fields. If you're looking for someone to drive process improvements, build happy and productive teams, establish efficient workflows, and make impactful changes, I'm your person!

🇨🇦 Currently based in Vancouver, I'm all about hybrid or remote work here, but I'm also open to relocating for an exciting opportunity! 🌏 Let's connect and brainstorm how we can make magic together! ✨

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Anna Yelisieieva
Anna Yelisieieva, photo 1
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Location

Germany