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Anupama Udaykumar

UX Researcher at Usability Sciences Corporation | User Research | User advocate

Anupama Udaykumar is a User Experience (UX) Researcher at Usability Sciences Corporation.1 She specializes in helping companies uncover user experience gaps and identify areas for improvement in their products or services.

Education and Certifications

Anupama has a strong educational background in design and architecture:

  • Bachelor of Architecture from M.S. Ramaiah Institute of Technology
  • M.Arch in Environmental Design
  • UX Design Certificate from Southern Methodist University (SMU), completed in May 20202

Professional Experience

At Usability Sciences Corporation, Anupama is involved in conducting research sessions to improve user experiences.3 Her role likely involves:

  • Planning and executing user research studies
  • Analyzing user behavior and feedback
  • Providing insights to help companies enhance their products and services

Skills and Interests

Anupama has demonstrated expertise in:

  • User Experience (UX) Research
  • Usability Testing
  • User-Centered Design

She has also shown interest in addressing broader issues in the tech industry, such as career gaps and mental health concerns.4

Professional Development

Anupama actively pursues professional development opportunities, as evidenced by her completion of the UX design certificate at SMU. She values the connections she has made in her field, mentioning that she feels "blessed to have met some amazing people" during her certificate program.2

Highlights

Aug 23 · linkedin

I am working with a start-up on research related to improving the experience of contacting customer service. If your work involves contacting customer service of other businesses/companies and if you are willing to participate in our research, please fill out this quick survey: https://lnkd.in/gRygsXBm Thank you! I would really appreciate your help.

Jun 10 · linkedin

Should the UX Researcher job interview be re-thought?

After interviewing for a few UX researcher positions, I have been contemplating if there is a better way to conduct a UX researcher interview. In my humble opinion, it would be more valuable to assess a UX research candidate based on what questions they ask rather than what answers they give. Isn't the most important skill for a UX researcher asking the right questions, without bias, that would elicit insightful answers, which in turn would help move the needle?

My proposal would be to give a scenario to the candidate related to the product and do a role play where the interviewer acts as the user and the candidate asks questions to get insights into the problem.

Any thoughts?

Related Questions

What specific projects has Anupama Udaykumar worked on at Usability Sciences Corporation?
How did Anupama Udaykumar transition from architecture to UX research?
What are some key achievements in Anupama Udaykumar's career?
Can you provide examples of user experience gaps Anupama Udaykumar has identified?
What skills does Anupama Udaykumar bring to her role as a UX researcher?
Anupama Udaykumar
Anupama Udaykumar, photo 1
Anupama Udaykumar, photo 2
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Location

Allen, Texas, United States