Suggestions
April McFadden, M.Ed
Communicator | Strategist
April McFadden, M.Ed, is a doctoral student studying social inequality, with a primary focus on critical gender and queer perspectives.2 She identifies as the Disability Lead.
April has a LinkedIn account with the username aprilmcfadden.23 She included "personal goal pursuit" as one of 13 new titles in the Career Break section of her LinkedIn profile to mark time away from work.1 The Career Break category on LinkedIn allows individuals to describe the highlights of their time away from the traditional workforce, such as travel, family responsibilities, or volunteer work, similar to a traditional work experience.4
Highlights
In a recent interview, I was asked, "How would I execute a 'polite no'?"
I asked for some context because I am better when scenarios are more specific. The interviewer said this is for a colleague who is very cerebral and consistently supplies ideas. I believe I said something about praising the idea while explaining that the current priorities will not accommodate the idea and I would promise to revisit the idea in the future.
My answer was fine, but in typical April fashion, I ruminated on alternate ways to answer the question.
I'm typically a "Yes" person who will bend over backward to accommodate every idea or find the perfect compromise to make everyone happy. This is the burden of being a Black woman in the workplace, being raised as a middle child, and having an ENFP-T personality type.
I could have personalized my response with an anecdote: Through my experience working on the Guest Experience team at the Washington Nationals, I've become more empowered in my "no". In the back pocket of my Dickies pants was my tattered copy of the guest handbook complete with maps of the park and ballpark policies.
THE LESSON: If there are policies that support the rationale for the "no", then you can say "no" without any qualms. In the spirit of good customer service, you would follow up with an alternative to ensure that the guest has a good experience.
There were times I had to be plain with my "no" regarding matters of access and safety. And those were just lessons in delivery, and there are nuances in message delivery across, age, ability, ethnicity, etc.
This is also a reminder not to discredit the soft skills. For my full-time friends, remember the skills gained "in-between" jobs, volunteer experiences, and "minimum wage" jobs, or for the young job seekers, the skills gained in high school extracurriculars are valuable as well.
#interviewtips #interview
I didn’t want to share this post.
I was very much in my head about what other people will think of me. However, when I continued to find reasons why I shouldn’t share, they ultimately rang hollow.
Sharing information is who I am. That innate desire to share and bring other people along is why I am good at what I do professionally. For me, not being transparent is stifling.
After two-and-a-half years in D.C. and a great deal of thought, I’ve decided to move back to Chicago, a place that has become home for me.
If you have any contacts looking for a communications professional with a diverse skillset, DM me for my resume.
