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Arnab Sarkar
Skype - Teams Service Engineering
Professional Background
Arnab Sarkar is a seasoned telecommunications expert with over 10 years of extensive experience in the field. He is currently making significant contributions to Microsoft, where he holds the esteemed position of Unified Communication Consultant. In his role, Arnab leverages his deep knowledge of advanced telecom technologies, aiding organizations in optimizing their communication systems for better efficiency and effectiveness. His career is marked by a commitment to delivering high-quality service and solutions that meet the evolving needs of the telecommunications sector.
Before his current tenure at Microsoft, Arnab gained valuable experience at other prestigious organizations. He started his career at Wipro Technologies, where he worked as a Telecom Engineer, honing his skills in various communication technologies. Subsequently, he joined Avaya as an Engineer, where he played a pivotal role in implementing and supporting telecommunications solutions. This diverse experience laid the groundwork for his successful career at Microsoft, where he transitioned to a UC/Lync Consultant role before advancing to his current position as a Senior Services Engineer.
Education and Achievements
Arnab Sarkar's educational background is as impressive as his professional journey. He completed his Bachelor of Engineering (BE) in Mechatronics, Robotics, and Automation Engineering at Anna University, graduating with an impressive 84%. His solid foundation in engineering has equipped him with the technical skills and analytical mindset required in the telecom industry.
In addition to his academic credentials, Arnab has acquired numerous certifications that showcase his commitment to professional development and expertise in telecommunications. He holds the prestigious CCIE certification (#51666) and has also achieved certifications in CCNA, CCNA Voice, and CCVP, which include specialized qualifications in:
- CIPT (Cisco IP Telephony)
- CVOICE (Cisco Voice)
- QoS (Quality of Service)
- TUC (Troubleshooting Unified Communications)
- GWGK (Gateway and Gatekeeper)
His extensive certification profile underlines Arnab’s expertise in handling the latest telecom technologies and trends, making him a valuable asset in any tech-focused organization.
Skills and Technical Proficiencies
Arnab possesses hands-on experience with market-leading telecom technologies including Microsoft Skype for Business (formerly Lync/OCS), Avaya Communication Manager (CM) and Session Manager (SM), and Cisco Unified Communications Manager (CUCM), encompassing components like Cisco Unified Presence (CUPS), Cisco Unity Connection (CUC), and Cisco Unity Express (CUE).
He has successfully managed OCS, Lync 2010/2013, and Skype for Business deployment and administration. His expertise extends to Clarity Administration and Deployment, highlighting his versatility and capability in optimizing communication solutions for modern enterprises. Arnab’s strong analytical skills, paired with his proactive approach to problem-solving, enable him to effectively troubleshoot and resolve complex issues within the telecommunications realm.
Achievements
Throughout his career, Arnab has consistently demonstrated remarkable achievements. His successful deployment and administration of various unified communication solutions at Microsoft have earned him recognition as a leader in the telecom consulting space. He has worked closely with clients to ensure seamless integration of communication technologies, enhancing their operational efficiency and productivity.
Arnab’s proficiency in Cisco and Microsoft telecommunication systems has positioned him as a go-to consultant for unified communications, showcasing his ability to adapt to the fast-paced advancements in technology. His contributions have helped in streamlining communication processes for numerous organizations, resulting in improved stakeholder engagement and satisfaction.
Personal Interests and Future Aspirations
Beyond his professional commitments, Arnab has a keen interest in continuing his education and staying abreast of the latest trends in the telecommunications industry. He actively participates in workshops and seminars to further his knowledge and skills, aiming to remain at the forefront of technological advancements. Arnab is particularly passionate about innovations in unified communications and the impact of artificial intelligence on telecommunication systems.
He aspires to take on more significant leadership roles in the future, where he can influence strategic decisions and drive technological advancements in the telecommunications landscape. With his strong technical background, extensive experience, and a passion for continuous learning, Arnab Sarkar is well-prepared to make lasting contributions to the industry for years to come.
