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Asgeir Gulla

Customer Experience Manager at Elkjop Nordic AS (Part of Dixons Carphone plc)

Asgeir Gulla is an experienced professional in digital omnichannel strategy, e-commerce, and customer experience management. He currently serves as the CRO Manager and eCom Subscription Manager at Elkjøp Nordic AS, which is part of Currys plc.1 With nearly 20 years of experience, Gulla is responsible for creating and executing the group customer experience strategy across all digital touchpoints, as well as testing, tuning, and measuring conversion for various company goals.1

Gulla's career at Elkjøp Nordic AS includes:

  • CRO Manager (interim) and eCom Subscription Manager (February 2023 - Present)
  • Customer Experience Manager (January 2019 - February 2023)
  • Digital Business Developer (May 2015 - January 2019)

In his role as Customer Experience Manager, Gulla established an experience department consisting of UX designers and service designers. He also acted as a Product Manager for a significant part of Elkjøp's Next Generation Retail project, which involved a major digital and technology transformation within the company.1

Gulla's expertise includes service design, UX design, product management, project management, agile transformation, and cross-functional collaboration. He is passionate about creating great customer experiences through cutting-edge solutions that align with market changes and customer expectations.1

His educational background includes a Diploma in International Marketing & Management and a Bachelor's degree in International Marketing from BI Norwegian Business School.1

Recently, Gulla expressed satisfaction with his team's hard work, sharing on LinkedIn: "Yeeeh! There is nothing like the feeling of acknowledgment for hard work from the agile team of UX, CRO developers and Web- & CRO analyst!"2

Highlights

Aug 28 · dnb.com
Sådan får du loyale kunder med afsæt i kundeindsigt
Aug 28 · dnb.com
Hvordan skape lojale kunder med innsiktsdata - Dun & Bradstreet
Not that clean: Aquaculture‐mediated translocation of cleaner fish ...
Jan 1 · clodura.ai
Elkjp Nordic AS (part of Currys plc) - Clodura.AI

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Asgeir Gulla
Asgeir Gulla, photo 1
Asgeir Gulla, photo 2
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