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Ashwin Gaidhani

DIGITALFABRIC™ CONSULTING - Principal. ISG - Research Partner. AISWITCH - Senior Advisor

Ashwin Gaidhani is a seasoned professional with extensive experience in technology consulting, strategic marketing, and digital business transformation.1 As the Principal & CEO of DIGITALFABRIC® CONSULTING, he brings nearly two decades of expertise to his role.3

Professional Background

Ashwin is the Co-Founder and COO of DIGITALFABRIC® IMAGENIE™, a technology management consulting company.1 He has also held several other notable positions:

  • Research Partner & Lead Analyst at ISG (Information Services Group)12
  • Value Partner in Business Consulting & Strategy at T-Hub1
  • SME & Advisor in Digital Business Transformation at Frost & Sullivan1
  • Leadership roles at AISWITCH.ORG, Wipro Limited, IT Convergence, Genpact, and GE Aviation1

Areas of Expertise

Ashwin specializes in:

  • AI-automation and services management3
  • IT Infrastructure & Operations
  • Program management
  • Domain consulting for ITIS, ITES, and Artificial Intelligence & Automation Ecosystem3
  • Enterprise services and IT governance2
  • Digital technologies and emerging capabilities2

Education and Certifications

  • Executive MBA from XLRI Jamshedpur (2018-2020)1
  • Multiple certifications in areas such as Cloud Services Management, Digital Expertise, Crisis Management, and IT Service Management1

Professional Philosophy

Ashwin believes in the pursuit of excellence through genuine passion and dedication. He attributes his professional success to the leaders, friends, and mentors who have supported him throughout his career.3

Highlights

Nov 24 · linkedin

The transformation and advancements in ESM workflow platforms continue to drive the adoption of ESM practices. These platforms primarily focus on offering a breadth of services that enable process execution to deliver capabilities and solutions across organizations. The objective of ESM is to provide an effective, comprehensive, stakeholder- and user-focused service that is clearly defined to meet the requirements of business and technology departments.

ESM workflow platform vendors leverage emerging technologies to enhance and deliver improved engagement. A standardized service measurement index across the enterprise presents a holistic view of the advancement, developments, and team alignment to the corporate goals. This is an exciting space where we see constant inclusions like ESG, Risk, and sustainability modules to capture the data and build a corresponding portfolio by the ESM software vendors. In addition, data visualization and ease of designing workflows, forms, and templates by citizen developers and non-technical resources are being pursued.

The characteristics of ESM platforms are transforming to accommodate agility, modularity, and flexibility to match the speed of service. The vision is to enhance the versatile functionality of the ESM platfrom from a work management system to an enterprise operations hub that monitors the attributes through observability. The current trend is for re-engineering experience, work value optimization, and integration with various products to enhance the overall benefits driving innovation. Consulting firms, service providers, and integration partners thrive on this opportunity to help enterprises deliver service transformation, migration, integration and implementations.

Jan Erik Aase Heiko Henkes Namratha Dharshan Simran Arora Simon Rodd Swathi Amin Mrinal Rai Yadu Singh Bill Huber Swadhin Pradhan Gowtham Kumar Sampath Akhila Harinarayan Ron Exler Pankaj Bawaskar Sibin Varghese Ridam Bhattacharjee Tarun Vaid Lesley Ahern

#transformation #business #technology #innovation #team #opportunity #opportunity #work #sustainability #data #experience #management #datavisualization #engineering #consulting #engagement

Nov 22 · linkedin

A well-architected ESM strategy can help organizations eliminate complexities by simplifying process flow and modernizing systems to offer an optimal customer experience. In addition, the strategy would deliver intuitive processes, seamless workflow automation, and predictive operating models, without which even well-defined business models would struggle to produce the desired results. The critical imperatives for an ESM strategy include elevated user experience, integrated processes, seamless collaboration, intuitive functions, and predictable operations. 

The consolidated view of enterprise services is imperative for a successful digital transformation program. Integrating business, technology, and organizational processes is an increasingly important step to enable more predictable operations, smoother collaboration, and improved user experience. As a result, companies are partnering with service providers that offer the skills, tools, and mindset to bring ESM initiatives to maturity.

Jan Erik Aase Heiko Henkes Namratha Dharshan Simran Arora Simon Rodd Swathi Amin Mrinal Rai Yadu Singh Bill Huber Swadhin Pradhan Gowtham Kumar Sampath Akhila Harinarayan Ron Exler Pankaj Bawaskar Sibin Varghese Ridam Bhattacharjee Tarun Vaid Lesley Ahern

#collaboration #automation #digitaltransformation #technology #help #business #strategy #mindset #businessmodels #enterprisearchitecture #enterpriseservicemanagement #userexperience #customerexperience

Related Questions

What are some of Ashwin Gaidhani's most notable achievements in his career?
How did Ashwin Gaidhani transition from Wipro to founding DIGITALFABRIC CONSULTING?
What specific projects has Ashwin Gaidhani led at ISG?
What are Ashwin Gaidhani's key strengths in digital business transformation?
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Ashwin Gaidhani
Ashwin Gaidhani, photo 1
Ashwin Gaidhani, photo 2
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Location

Hyderabad, Telangana, India