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Aurelio Cunha

Sr. Customer Success Manager at Forrester

Aurelio Cunha is a Senior Customer Success Manager at Forrester, a prominent research and advisory company.2 He is based in Boston, Massachusetts, and has established himself as an accomplished professional in the customer success field.2

Professional Experience

Aurelio has a strong background in the financial and healthcare industries, which likely contributes to his expertise in his current role. His career at Forrester has been marked by notable achievements:

  • He received the 2019 MVP Award for Customer Success.3
  • In March 2021, Aurelio was part of the Customer Success Team that received an award for performance overachievement.3

Skills and Qualities

Aurelio is recognized for several key attributes in his professional capacity:

  • Perseverance
  • Adaptability
  • Reliability

These qualities have likely contributed to his success and recognition within the company.3

Current Role

As a Senior Customer Success Manager, Aurelio's responsibilities likely include:

  • Managing and nurturing client relationships
  • Ensuring customer satisfaction and retention
  • Driving value for Forrester's clients
  • Collaborating with internal teams to meet customer needs

Online Presence

Aurelio maintains a professional online presence:

  • His LinkedIn profile can be found under the username "aureliocunha".13
  • He has been active on LinkedIn, sharing content related to his professional interests.1

Aurelio Cunha appears to be a dedicated and successful professional in the customer success field, with a strong track record at Forrester and valuable experience in key industries.

Highlights

Jun 26 · linkedin

At #ForrCX, Forrester’s Shar VanBoskirk, Stephanie Liu, Katy Tynan, Senem Guler-Biyikli, and Julie Ask all discuss the key components of a customer obsession model organizations can implement to improve customer retention. Learn more in @TechTarget: https://forr.com/3Jop68l

Related Questions

What are Aurelio Cunha's key achievements at Forrester?
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What industries has Aurelio Cunha worked in before joining Forrester?
What awards has Aurelio Cunha received in his career?
How does Aurelio Cunha approach customer success in the financial and healthcare sectors?
Aurelio Cunha
Aurelio Cunha, photo 1
Aurelio Cunha, photo 2
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Location

Boston, Massachusetts