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Avlesh Singh

Co-founder at WebEngage - most loved user engagement and retention platform.

Avlesh Singh is a prominent entrepreneur and the Chief Executive Officer of WebEngage, a leading customer engagement and retention platform based in Mumbai, India. He co-founded WebEngage in 2011 alongside Ankit Utreja, aiming to revolutionize the digital marketing landscape through innovative software solutions. Under his leadership, the company has gained recognition as one of the top technology startups in India and has been featured in various industry rankings, including being recognized by Financial Times as one of Asia-Pacific’s top 500 high-growth companies in 2021.24

Education and Early Career

Avlesh Singh graduated with an Engineer’s Degree in Mineral Engineering from the Indian Institute of Technology (Indian School of Mines), Dhanbad, between 2001 and 2005. He began his professional journey as a Principal Engineer and Search Architect at burrp!, India's first local food and restaurant recommendation engine, where he contributed significantly to its technology backbone. He later worked at Infomedia 18 Ltd, where he played a key role in developing the backend technology for Askme.com.12

Contributions to WebEngage

As CEO, Avlesh has been instrumental in steering WebEngage through various phases of growth and transformation. He emphasizes a customer-centric approach and has overseen significant pivots within the company to adapt to market needs. His insights on product pivots highlight the complexities involved in not just changing a product but also aligning sales, marketing, and customer support strategies accordingly.35 Avlesh is known for fostering a vibrant company culture while actively engaging in sales, marketing, and product development efforts.4

Vision and Impact

Avlesh Singh's vision for WebEngage extends beyond mere software solutions; he aims to create tools that enhance customer retention and engagement practices for businesses worldwide. His leadership style combines technical expertise with strategic foresight, making him a notable figure in the SaaS industry.23

Highlights

Sep 3 · linkedin

WebEngage is hiring its Head of Service Delivery.

If you have 5+ years of project management experience in managing technical project deliveries or Technical Services, this is just the opportunity you were looking for. You get to lead a team of service delivery professionals, own the service P&L, and get to work with 800+ consumer brands every day - some that you might yourselves be a user of :-)

WebEngage has emerged as a big challenger to American enterprise software (across CDP, Analytics, Campaign Management, and Personalization categories) who have been doing business in India and other emerging markets for over a decade. We have repeatedly been awarded for being the most agile and easy to use product in our category. Thousands of customer reviews stand testimony to the highest quality of onboarding and solutioning we are able to offer to our customers. This is a wonderful opportunity to add your layer of expertise to the service operation and scale it further.

Here's more on what we are looking for - https://lnkd.in/dsUU5vV5

Please feel free to ping me or Ankur, should you wish to learn more about the opportunity.

If you know someone who fits the description, please refer this opening to them. Also, it'd be great if you could share this in your network 🙏

Aug 29 · linkedin

Latest new add-ons in WebEngage Relays now let you AUTOMATE these alerts (and, user journeys) with ease.. 🛍 New product launches 💵 Price drops/increase with thresholds 🎁 Back in stock or low in stock 🤳 Bestseller recommendations everyday 🗞 Personalized digests of communication everyday instead of multiple alerts

WebEngage Relays provide an entire platform to help you use your catalog data for automating these use-cases. And the best part is - for each of the use-cases mentioned above, you get to determine relevance and user context so that these alerts only go to users who they were truly intended for. Talk about creating user delight!

Needless to say - you get to unlock these alerts across 13+ channels (mobile push, email, sms, rcs, whatsapp, ivr etc) with one click! It's magic when you build journey automation in WebEngage ✨️

Also, I put the word AUTOMATE in all CAPS above to emphasize the importance of the word. You might still be doing some or all of the above - but, it is very highly likely to be a lot of operational grunt work by your data and marketing ops teams. Believe me when I say it - with WebEngage, all that mundane, error prone work could be history.

If you are an existing customer looking to use this to the fullest, please reach out to your Account Manager today for help, or, ping Ankur.

Should you wish to evaluate switching to WebEngage, ping me, or any of these gents here - Hetarth, Keyur, Zafer, Minesh, Tushar.

Here's further reading on how to automate with Relays 👇

Related Questions

What inspired Avlesh Singh to co-found WebEngage?
How did Avlesh Singh's experience at burrp influence his career?
What are some of the biggest challenges Avlesh Singh has faced at WebEngage?
How has WebEngage evolved since its founding in 2011?
What makes WebEngage stand out in the marketing automation space?
Avlesh Singh
Avlesh Singh, photo 1
Avlesh Singh, photo 2
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Location

Mumbai, Maharashtra, India