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Ayan Das

Customer Success - Operations - Growth - B2B - SAAS - Fintech - Commodities - Ex- Finastra, Accenture, ICICI Bank, GE, Standard Chartered

Ayan Das is a seasoned professional with over 20 years of experience in IT and BFSI sectors, excelling in leadership and operational roles.

Throughout his career, Ayan has demonstrated a strong focus on customer and employee engagement, leveraging process excellence and cutting-edge technology.

Noteworthy accomplishments include driving global customer success at Eka, enhancing support revenue by 4X through NPS improvements, and scaling up support for Finastra servicing top global investment banks.

Ayan has a background in creating innovative solutions such as building a lending module for Finastra's core banking application and leading digital lending projects.

His educational background includes an MBA in Finance from K.J. Somaiya Institute Of Management Studies and Research, a B.E. in Civil Engineering from Jalpaiguri Government Engineering College, and high school education from South Point High School, Kolkata.

With his roles ranging from Senior Director at Eka Software Solutions to Customer Success Manager at Finastra, Ayan has a rich diversity of experience across prominent organizations in the industry.

Ayan Das
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Location

New Delhi, Delhi, India