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Badou Tounkara

Managing Director - Head of Technology Operations - Chase Consumer Bank

Badou Tounkara is an experienced technology executive currently serving as the Managing Director - Head of Technology Operations for Chase Consumer Bank at JPMorgan Chase & Co.13 He assumed this role in April 2024, based in Delaware, United States.3

Tounkara has a long-standing career in the financial technology sector, with a strong focus on software engineering and leadership. His expertise spans various areas including Machine Learning/AI, Digital and Mobile technologies, Financial Products, Marketing, Credit Risk, Customer Care, Fraud, and Collections.3

Prior to his current position, Tounkara held several senior roles within JPMorgan Chase:

  • Managing Director - Head of Home Lending & Auto Technology (October 2021 - April 2024)
  • Managing Director - Head of Home Lending Technology (August 2020 - October 2021)
  • Managing Director - CTO - Fraud Operations & Machine Learning (April 2017 - August 2020)3

Before joining JPMorgan Chase, Tounkara worked at Barclaycard for about a decade, where he held various leadership positions in technology, including roles in Customer Care, Collections, Fraud, Disputes, and IVR systems.3 He also championed DevOps and cloud initiatives during his tenure there.3

Tounkara's career began at Accenture (formerly Andersen Consulting) in France, where he worked on the JP Morgan account. He played a crucial role in shaping JP Morgan's financial technology department and standardizing global processes and tools.2

Throughout his career, Tounkara has demonstrated a commitment to innovation, team leadership, and strategic technology implementation in the financial services sector.3

Highlights

Aug 28 · linkedin

I’m back from the city of light! I was blessed to enjoy the tradition, pageantry and spirit of the Summer Olympics firsthand in Paris. A few of my favorite events included watching the five-time gold medal winner, Mijain Lopez, retire after his last win; the Turkey vs. China volleyball match; and the India vs. Romania team table tennis. I also had the pleasure of visiting the Chase Sapphire Lounge, which was fantastic!

I’ve been reflecting on the athletes, their families and the community support each must have received. One thing is abundantly clear: remarkable achievements are the result of a team of dedicated individuals, each contributing their unique strengths and talents.

The Olympic Games are a quintessential example of teamwork, each participating nation brings together a diverse group of individuals showcasing the collaborative efforts of athletes, coaches and organizers from around the globe.

Athletes count on their coaches for strategic guidance, training and mental preparation, while others make sure logistics like nutrition, medical care, travel and equipment, are meticulously managed. It’s an intricate web that depends on each person to bring their specific skills and work together to achieve success.

It’s a lot like how we work at Chase collaborating and innovating to serve our customers. Our team’s’ collective efforts drive every great accomplishment, especially across the product, experience and technology quad. It takes a group of dedicated individuals, each with their own unique strengths and talents, to make remarkable things happen.

If you’re looking to join an exciting, innovative and collaborative team, check out the latest Chase global job openings where you can search by location, job titles and more - http://spr.ly/6045mR2Kc. #SummerOlympics #teamwork #techjobs

Aug 1 · linkedin

Are you an entry-level software engineer looking for a career development program? Are you pursuing a B.A., B.S. or 5th year M.A. or M.S. with expected graduation between August 2024 and June 2025?

If so, check out Chase’s 2025 Software Engineer Program (SEP). SEP is a global two-year career development track, designed to provide entry-level software engineering talent with basic technical and professional skills and career mobility.

The program starts with an in-depth intro that teaches you about our businesses, expands your knowledge of development methodologies and sharpens your professional skills.

As a SEP, you will join an inspiring and curious team of technologists who will support you in developing new skills. At Chase, you’ll work in a collaborative environment that encourages diversity of thought and creative solutions that are in the best interests of our global customers. You will help build and optimize digital applications and systems that support millions of customers, clients and employees worldwide.

To learn more about the program, locations and to apply, tap the link below.

#CareerDevelopment #TechCareers #EntryLevelTech

Related Questions

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Badou Tounkara
Badou Tounkara, photo 1
Badou Tounkara, photo 2
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Location

Greater Philadelphia