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Badou Tounkara

Managing Director - Head of Technology Operations - Chase Consumer Bank

Badou Tounkara is an experienced technology executive currently serving as the Managing Director - Head of Technology Operations for Chase Consumer Bank at JPMorgan Chase & Co.13 He assumed this role in April 2024, based in Delaware, United States.3

Tounkara has a long-standing career in the financial technology sector, with a strong focus on software engineering and leadership. His expertise spans various areas including Machine Learning/AI, Digital and Mobile technologies, Financial Products, Marketing, Credit Risk, Customer Care, Fraud, and Collections.3

Prior to his current position, Tounkara held several senior roles within JPMorgan Chase:

  • Managing Director - Head of Home Lending & Auto Technology (October 2021 - April 2024)
  • Managing Director - Head of Home Lending Technology (August 2020 - October 2021)
  • Managing Director - CTO - Fraud Operations & Machine Learning (April 2017 - August 2020)3

Before joining JPMorgan Chase, Tounkara worked at Barclaycard for about a decade, where he held various leadership positions in technology, including roles in Customer Care, Collections, Fraud, Disputes, and IVR systems.3 He also championed DevOps and cloud initiatives during his tenure there.3

Tounkara's career began at Accenture (formerly Andersen Consulting) in France, where he worked on the JP Morgan account. He played a crucial role in shaping JP Morgan's financial technology department and standardizing global processes and tools.2

Throughout his career, Tounkara has demonstrated a commitment to innovation, team leadership, and strategic technology implementation in the financial services sector.3

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Badou Tounkara
Badou Tounkara, photo 1
Badou Tounkara, photo 2
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Location

Greater Philadelphia