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Bernadette Hetherington
Manager Community Wellbeing
Professional Background
Bernadette Hetherington is a dedicated and experienced community building enthusiast with a strong focus on developing sound and active relationships within her community. Her career spans across various roles, primarily in the preventative health sector, where her commitment to community wellbeing shines through in every initiative she undertakes. As aptly noted by Jeff Yost from the Nebraska Community Foundation, Bernadette embodies the philosophy of 'build relationships before you need them.' This proactive approach to community engagement has become a hallmark of her career, placing her at the forefront of creating meaningful connections that foster community resilience and participation.
With an impressive track record at Moreland City Council, Bernadette currently serves as the Manager of Community Wellbeing. In this role, she is responsible for driving community programs and initiatives that promote public health, enhance quality of life, and empower individuals within her community. Her leadership is characterized by a genuine passion for Asset-Based Community Driven principles, where she actively encourages individuals and groups to leverage their strengths and resources to address local needs effectively.
Prior to her role at Moreland City Council, Bernadette held significant positions at the SUNBURY COMMUNITY HEALTH CENTRE, where she worked diligently as the Acting General Manager for Child, Youth, and Family Services. In this capacity, she contributed to vital health programs aimed at supporting the youth and families in the area. Her earlier position as Executive Manager for Building Healthy Communities at the same organization further highlights her commitment to fostering supportive and healthy environments for all residents.
Bernadette is also the founder of the BoilOver Inclusive Performance Ensemble, where her creative endeavors intersect with community building. This initiative reflects her belief in inclusivity and the power of the arts to unite individuals from varying backgrounds, providing a platform for self-expression and collaboration.
Education and Achievements
Bernadette's extensive educational background equips her with the knowledge and skills necessary to excel in her roles within the community and health sectors. She holds a Master's degree in Business Administration from the Australian Institute of Business. This advanced degree enhances her strategic thinking and management capabilities, serving her well in her responsibilities as a community leader.
Additionally, she earned a Graduate Diploma of Human Resource Management and Industrial Relations from RMIT University. This education background allows her to effectively manage and nurture human resources within the organizations she has been part of, ensuring that the teams are motivated, cohesive, and aligned with their community's goals.
Her academic journey began with a Bachelor of Arts in Psychology from Federation University Australia, which provides her with a solid foundation in understanding human behavior, essential for her community-oriented roles. Her diverse academic credentials have equipped her to blend expertise in health, management, and the arts effectively.
Achievements
Bernadette Hetherington's career is marked by noteworthy achievements that speak volumes about her dedication to community welfare and health. Her role as Manager of Community Wellbeing at Moreland City Council highlights her capability in implementing effective health programs designed to empower residents. Her leadership has led to successful community initiatives that emphasize well-being, inclusivity, and the strength of community-driven efforts.
At SUNBURY COMMUNITY HEALTH CENTRE, her contributions as Executive Manager for Building Healthy Communities and as Acting General Manager reflect her ability to innovate and drive impactful community services. By focusing on child, youth, and family health, she has played a vital role in enhancing the health outcomes for families in the Sunbury region.
The establishment of BoilOver Inclusive Performance Ensemble is another testament to her visionary approach, showcasing her ability to harness the arts as a means of community engagement and cohesion. This ensemble not only promotes inclusivity but also highlights the importance of cultural contributions to community well-being.
Overall, Bernadette's multifaceted background and her enthusiastic commitment to the principles of community building, combined with her extensive education and remarkable achievements, position her as a key influencer in her field. Her ability to foster relationships and advocate for community health forms a strong foundation for her continued success and impact in the community.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.