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Bhagya Sodem

Head of Customer Success at Clever Inc.

Bhagya Sodem is a seasoned Customer Success and Product Strategy/Management leader with over 20 years of experience in post-sales roles within B2B SaaS/PaaS product companies.

Known for his commitment to customer success, quality, and continuous improvement, Bhagya has a proven track record of building and scaling global organizations in dynamic and fast-paced environments.

He has been instrumental in enabling and supporting renewals and retention of Fortune 1000 customers across various industries, as well as leading the enablement and adoption of new product lines and service offerings.

With expertise in NetSuite ERP/CRM, Product & Platform services, Engineering, and Product management, Bhagya specializes in Business Intelligence, Analytics, Data warehousing, Data modeling, eCommerce software development (.Net & J2EE), and Program/project management.

Throughout his career, he has demonstrated his proficiency in designing go-to-market (GTM) strategies for new product launches, achieving 100% references with early adopters.

Bhagya Sodem has a diverse industry background that includes experience in the Software, Warehouse & Distribution, Manufacturing, Advertising & Media, Services, Healthcare, Transportation, Financial Services, Retail, and AFA sectors.

His educational background comprises a Master of Technology (MTech) in Computer Science from the University of Hyderabad, a Diploma in Business Management from Indira Gandhi National Open University, and a Bachelor of Engineering (BE) in Electronics and Communications Engineering from Osmania University.

In his professional journey, Bhagya has held key roles such as Head of Customer Success at Clever Inc., Vertical Lead & Senior Director at NetSuite, and Director at both Visa and Covansys.

Bhagya Sodem
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Location

San Francisco Bay Area