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Bhuwan Sharma
Sr. VP & Head- Mumbai Cluster at DBS Bank
Professional Background
Bhuwan Sharma is a seasoned banking professional with an extensive career spanning over two decades in the financial services industry. Currently, he serves as the Head of the Mumbai Cluster at DBS Bank, where he is instrumental in driving growth and innovation within the banking sector in one of India’s most bustling metropolitan areas. His leadership at DBS Bank is characterized by a customer-centric approach and a commitment to enhancing service delivery, ultimately strengthening the bank's position in the competitive marketplace.
Previously, Bhuwan held several pivotal roles at DBS Bank. He served as the Head of Consumer Banking for Pune, where he successfully implemented strategies that significantly improved customer experience and satisfaction. Furthermore, he was the Vice President and Senior Global Relationship Leader in NRI (Non-Resident Indian) Banking at YES BANK, where he deftly managed relationships with NRI clients while ensuring tailored financial solutions that cater to their unique requirements.
Bhuwan's career also includes a prominent tenure at DBS Bank, where he worked as the Unit Head for the Mumbai Treasures and NRI Banking segment. During his time there, he played a vital role in expanding the bank's service offerings to affluent customers and NRI clients. Prior to this, as a Senior Relationship Manager in the Treasures & NRI Banking division at DBS Bank, he honed his skills in relationship management and client engagement, laying the foundation for his subsequent successes.
In addition to his work at DBS Bank, Bhuwan has an impressive background at other leading financial institutions. He served as the Sales Manager for Central Mumbai at ICICI Lombard, where he demonstrated his prowess in driving sales and managing teams effectively. Earlier in his career, he was a Relationship Manager in the Preferred Banking segment at HDFC Bank and also worked as a Relationship Manager at Mata Securities, where he developed essential skills in client management and financial advisory services.
His robust career trajectory reflects a commitment to excellence and a proven track record in banking and financial services.
Education and Achievements
Bhuwan Sharma holds a Master of Business Administration (MBA) from the prestigious Symbiosis Institute of Business Management. His academic background has equipped him with the theoretical and practical knowledge necessary to navigate the complexities of the banking industry successfully. His MBA education, combined with extensive field experience, has empowered him to lead teams and drive strategic initiatives effectively.
Throughout his career, Bhuwan has garnered a wealth of knowledge in banking operations, client engagement, and financial product offerings. He is renowned for his ability to develop strong relationships with clients and stakeholders, thereby fostering loyalty and trust.
Achievements
- Leadership at DBS Bank: Successfully managed multiple teams as the Head of Mumbai Cluster, inspiring a culture of performance and collaboration.
- Customer Experience Improvement: As Head of Consumer Banking in Pune, implemented innovative strategies that enhanced customer experience and satisfaction ratings.
- NRI Banking Expertise: Developed and strengthened the NRI Banking segment at YES BANK, leading to significant growth in client acquisition and retention.
- Strategic Initiatives: Played a critical role in expanding the bank's offerings and client base at DBS Bank through the Treasures and NRI Banking divisions.
- Sales Growth: Achieved significant sales targets and enhanced market presence as a Sales Manager at ICICI Lombard, leveraging a deep understanding of the customer landscape.
Bhuwan Sharma's exemplary career is a testament to his dedication to the banking industry and his aptitude for leadership and customer relationship management. His journey reflects a commitment to professional growth, continuous learning, and innovation in financial services.
