Sign In

Brad Forsythe

Senior Technical Marketing Manager at Genesys

Brad Forsythe is a Senior Technical Product Marketing Manager at Genesys, a leading company in customer experience and call center solutions. His expertise lies particularly in Workforce Engagement Management components of Genesys Cloud, which encompasses areas such as Workforce Management, Recording, and Quality Assurance.2

In his role, Forsythe focuses on enhancing customer engagement through innovative product offerings and strategies that leverage automation and artificial intelligence. He is part of a team that aims to improve business growth and customer loyalty across various industries, including healthcare, finance, retail, and telecommunications.1

Forsythe is active on LinkedIn, where he shares insights related to his work and the developments within Genesys Cloud.3

Related Questions

What are Brad Forsythe's main responsibilities at Genesys?
How has Brad Forsythe contributed to Genesys Cloud's development?
What industries does Brad Forsythe primarily work with at Genesys?
Can you provide examples of Brad Forsythe's work in Workforce Engagement Management?
What innovations has Brad Forsythe introduced at Genesys?
Brad Forsythe
Brad Forsythe, photo 1
Brad Forsythe, photo 2
Add to my network

Location

Greater Orlando