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Bradd Busick
Senior Vice President, Chief Information Officer: I build amazing teams, emphasize the importance of culture and deliver transformational outcomes. 🚀
Professional Background
Bradd Busick is a distinguished leader in the IT industry with over 25 years of experience transforming cultures, business outcomes, and market strategies through the enablement of technology. He has held significant positions throughout his career, including Senior Vice President and Chief Information Officer at MultiCare Health System, where he demonstrated an exceptional capacity for integrating technology with organizational goals. His expertise in digital transformation is further showcased by his partnerships with leading companies such as Microsoft, Amazon, Apple, SpaceX, and Google, where he has innovated go-to-market strategies that reshape customer experiences towards collaboration and efficiency.
Bradd's successful career journey also includes pivotal roles at the Bill & Melinda Gates Foundation and others, where he focused on strategic planning and architecture, displaying excellence in aligning IT initiatives with organizational strategy. His dedication to leveraging technology for enhanced business outcomes has earned him recognition as a national leader in the healthcare IT sector.
Education and Achievements
Bradd's academic credentials are as impressive as his professional accomplishments. He holds a Master of Science in Technology Leadership from Brown University, an MBA in Technology and Innovation Management from Pacific Lutheran University, and a Bachelor of Arts in Political Science/Business Administration, also from Pacific Lutheran University. This solid educational background has equipped him with a strategic mindset and a deep understanding of how technology can propel business transformation.
Among his notable achievements, Bradd has received numerous accolades, including being named the State and National CIO of the Year in the healthcare sector and winning the Business Transformation 150 award. He has also inspired audiences as a TED speaker on the future of technology, further solidifying his status as a thought leader in the field. Bradd has shared his insights at esteemed platforms such as Microsoft, CIO.com, Becker's Hospital Review, and Constellation Research, where he discusses the importance of accountability in IT for driving enhanced business outcomes.
Community and Professional Roles
In addition to his corporate responsibilities, Bradd has also contributed to the academic realm as an Adjunct Professor of Business Information Systems at Pacific Lutheran University, imparting his vast knowledge and experience to the next generation of IT professionals. This role illustrates his commitment to developing future leaders who can drive innovation and transformation in their organizations.
Bradd's mission extends beyond just technology; he values building incredible teams and transforming workplace cultures. He invests in hiring individuals who prioritize relationships and care about people, thereby fostering an environment where every employee has access to great leadership. His philosophy revolves around the belief that people are the most important asset of any organization, and he advocates for the idea that every employee deserves an outstanding coach, manager, or director.
Bradd's transformational approach focuses on cultivating a strong organizational culture that prioritizes collaboration, innovation, and accountability. By promoting these values, he has successfully motivated teams to achieve remarkable results and adapt to the rapidly changing technological landscape.
Overall, Bradd Busick is a thought leader and innovator in the IT industry, recognized for his strategic vision that combines people-centric culture with advanced technology solutions. With a wealth of field experience and a passion for leadership, he continues to reshape how organizations perceive and leverage their IT capabilities for outstanding business outcomes.
Highlights
🔥Hot Take: The Hidden Killer of IT Success: Relational Debt
How honest are we with ourselves? Ever wonder why some teams soar while others stumble? The secret could be lurking in our relationships with those we work with because we are 'in debt.'
What is Relational Debt? Just like financial debt, relational debt accumulates when we avoid addressing conflicts and disagreements with colleagues. Left unchecked, it can:
-Poison team dynamics 🧪 -Crush productivity 📉 -Derail projects 🚂💥
A recent chat with a colleague revealed a mind-blowing insight: Ignoring fragmented relationships at work is like racking up debt that continues to compound! 😱
Consolidating relational debt in the workplace requires careful planning and execution to reconcile.
- Recognize the 'wake of bodies' and make a list!
In business, we often leave a trail of unresolved conflicts or misunderstandings. This 'wake of bodies' can erode trust and hinder team dynamics. First, make a candid list of people you need to connect with.
- Act quickly to prevent compounding debt!
Addressing relational issues promptly is crucial. Delayed action can lead to accumulated resentment and harder-to-resolve conflicts, but also allows your relational debt to compound.
- Schedule 'consolidation meetings'!
Take the initiative to grab 30 minutes with team members you need to reconcile with. Explain your journey of relational debt consolidation and express the value you place on the relationship. You will be shocked at the results.
#RelationalDebtConsolidation #TeamBuilding #LeadershipLessons #BusinessRelationships
"What's your number?"
This week, I had the privilege of connecting face-to-face with my team during our quarterly PDSA. In the fast-paced world of healthcare leadership, these moments have become invaluable opportunities for growth and reflection.
One striking revelation emerged: the evolution of our team's perspective on work-life integration. We've always started our meetings with a simple question: "What's your number?" Team members would rate their overall state on a 1-5 scale.
But something remarkable has happened over the last year as our team has organically developed a new approach:
"My personal score is X, and my professional score is Y."
This subtle shift represents a profound understanding of how our work and personal lives are intrinsically linked. It's a testament to the culture of openness and authenticity we've fostered.
By acknowledging this duality, we've unlocked a new level of mutual support and empathy.
It allows us to: · Extend grace during challenging times · Share our own journeys, strengthening team bonds · Provide targeted support where it's needed most
This simple practice has become a cornerstone of our leadership culture. It's not just about numbers; it's about recognizing the whole person behind each team member.
To all leaders looking to transform their organizational culture: Start by quantifying "your number" in both personal and professional contexts. It's a small step that can lead to significant positive change.
Are you ready to take your leadership culture to the next level? How do you balance personal and professional well-being in your team? I’d love to hear your thoughts below!
#LeadershipCulture #WorkLifeIntegration #HealthcareLeadership #AuthenticLeadership #TeamCulture
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.