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Brandon Ammann

SVP Global Technical Operations at Ticketmaster

Brandon Ammann is the SVP of Global Technical Operations at Ticketmaster. He has a long history with the company, first joining in 2003 as part of the team tasked with converting ticket sales from primarily box office to online.1 After leaving Ticketmaster in 2009, he gained experience in broader technical operations leadership roles at other companies. In 2019, Ammann was recruited back to Ticketmaster to run North American technical operations.1

During the COVID-19 pandemic, Ammann played a crucial role in managing Ticketmaster's response, including implementing cost efficiencies and refactoring business operations. He was promoted to a global role during this period and led the transition to a 100% remote operating model.1

Ammann has been instrumental in implementing new services and technologies at Ticketmaster, including:

  1. Global Incident, Change & Problem management
  2. AWS Cost/Efficiency Governance
  3. Streaming Data Services
  4. Central SRE
  5. Managed Data Services

He has also overseen key data center migrations and the refactoring of Ticketmaster's approach to PCI compliance.1

More recently, Ammann has been involved in Ticketmaster's collaboration with Amazon Web Services (AWS) to build a new serverless data stream solution. This project aims to personalize add-on offers for fans, resulting in a double-digit lift in add-on revenue per transaction.2

Ammann is also a father of two daughters and has expressed pride in Live Nation and Ticketmaster's positions on social issues.3

Highlights

[PDF] The annual SoCal ORBIE® Awards honors chief information officers ...
Oct 31 · aws.amazon.com
Ticketmaster optimizes add-on offers for fans with a unified ... - AWS
[PDF] 2023 - Los Angeles Business Journal
Nov 7 · cdn.orbie.org
[PDF] The 2022 SoCal CIO of the Year® ORBIE® Awards honors chief ...

Related Questions

What were the main challenges Brandon Ammann faced when he returned to Ticketmaster in 2019?
How did Brandon Ammann's role evolve during the COVID-19 pandemic?
What specific technologies did Brandon Ammann implement at Ticketmaster?
How did the collaboration with AWS impact Ticketmaster's operations?
What are some of the key projects Brandon Ammann has led at Ticketmaster?
Brandon Ammann
Brandon Ammann, photo 1
Brandon Ammann, photo 2
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Location

Los Angeles Metropolitan Area