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Brent Irmak

Lead Product Services Engineer at Hewlett Packard Enterprise

Brent Irmak has an extensive background in the Software-as-a-Service (SaaS) industry, particularly with HPE and Mercury Interactive, spanning over a decade. He has held various roles, from Tier 1 customer support to team lead in Tier 2, specializing in designing automated solutions using HP products like LoadRunner, UFT/QTP, and Business Service Management within the APM suite.

Brent is dedicated to ensuring customer satisfaction and quality within the SaaS business, constantly striving to enhance internal operations for better service delivery. He is keen on expanding his expertise in software QA and automation to keep pace with the rapidly evolving technology landscape.

Brent pursued his education at San Jose State University, where he completed a Master's degree in Software Systems Engineering and a Bachelor's degree in Computer Engineering. Throughout his career, he has served in key roles such as Lead Product Services Engineer at Hewlett Packard Enterprise, Senior Product Services Engineer at HP, Application Engineer at Mercury Interactive, and Operations Support Engineer at Mercury Interactive.

Brent Irmak
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Location

Santa Clara, California, United States