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Brian Jacobson

Program Manager at MGM+, An Amazon Company

Brian Jacobson is a dedicated Customer Experience professional with a strong background in customer communications and management.

He holds a Master of Education (M.Ed.) in Higher Education/Higher Education Administration from the University at Buffalo and a Bachelor of Arts (B.A.) in Communications, Media Studies with an Interactive Art Minor from Quinnipiac University.

Brian has held numerous roles in various prestigious organizations, including Program Manager II at MGM+, Social and Digital Media Consultant at Raimondi Horticultural Group, Customer Experience Manager at MGM+ and Felix Gray, Marketing Specialist-Federal Credit Union at Massachusetts Institute of Technology, and many other positions showcasing his diverse skill set and experience.

His career history includes roles like Food Service Director at Timber Lake West Camp, Manager of Electronic Communications/Graphic Designer at Marianapolis Preparatory School, Graduate Intern at Medaille College, and several other academic and professional positions where he honed his customer service and communication skills.

With a wealth of experience in customer experience management, Brian has a proven track record of delivering exceptional service and fostering positive customer relationships across different industries.

Highlights

Jul 14 · linkedin

Excited to be taking the next step in my Amazon/MGM+ journey and leveling up to Program Manager, MGM+ SA - Program Manager II at MGM+!

This new role allows me to continue championing customer experience and release processes at MGM+, while expanding my responsibilities to streamline timelines and manage projects across various initiatives within the MGM+ app team.

Seriously, I work with the best, most hardworking team I've ever been a part of and I can't wait to see what's to come. #DayOne #Promoted

Jun 10 · linkedin

Greetings from Apple Park! Still pinching myself - absolutely incredible opportunity to go to #WWDC for work. Both personally and professionally this is the ultimate Brian dream come true. #wwdc24 #ios18 #ipadOS18 #watchOS11 #tvOS18 #visionOS2 #macOSSeqouia

Brian Jacobson
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Location

New York City Metropolitan Area