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brian noble

Director of Customer Support at Lookout

Brian Noble is a seasoned professional with a rich background in leading and managing global support teams for prominent technology companies.

At Lookout, Brian played a pivotal role in developing and overseeing a robust support team that catered to consumer and business security products, growing it from a few individuals to a team of around 35 members across three continents.

His expertise in collaborating with various departments like Product Management, Engineering, Quality Engineering, Operations, and Security helped in addressing customer concerns effectively and enhancing product performance.

Prior to his role at Lookout, Brian led the global support organization at CollabNet, a renowned SaaS collaborative development platform founded by the creators of Apache.

In addition to managing the support team, he also provided hands-on support for installing CollabNet's SaaS product at prestigious institutions like Fortune 50 banks in London and Federally funded research centers.

Brian holds a RedHat Certified Technician (RHCT) certification and pursued his Bachelor of Science in Economics from Rutgers University.

His professional journey includes roles such as Support Engineer, Senior QA Engineer, Manager of Global Support Operations, and Director of Customer Support at distinguished organizations like Turbolinux Inc., Versys Corporation, CollabNet Inc., and Lookout.

brian noble
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Location

San Francisco, California, United States