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Brian Scott-Picton

CX Service Transformation / Programme Manager / Interim Senior Manager, Operations and Commercial

Brian Scott-Picton is an experienced senior manager with a background in ICT business environments, offering Agile management solutions and insights to enhance customer experience and business outcomes.

He specializes in helping businesses and operational teams bring visions to life, adept at navigating challenges in business and service design transformations.

Brian has a strong track record of working with customers, stakeholders, and suppliers globally, showcasing knowledge, credibility, and a dedication to inspiring cross-functional teams for impactful results.

His academic background includes a BA (Honors) from the University of York.

Throughout his career, Brian held key roles such as Senior Programme Manager in Digital & Technology Transformation at Money and Pensions Service, Transformation Programme Manager in Member Experience at The Law Society, and Digital Transformation Programme Manager at Westminster City Council, among other significant positions in reputed organizations such as Colt Technology Services, TalkTalk, Vodafone Business, and Orange Business Services.

Brian Scott-Picton
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Location

Rochester, England, United Kingdom