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Bruce Levin

Sr. Manager @ Udemy | IT/Enterprise Service Management, Process & Tool Improvement

Bruce Levin is a seasoned professional with over 15 years of experience in leading service management and digital transformation initiatives. Currently serving as the Sr. Manager - ServiceNow / Enterprise Service Management at Udemy, he excels in designing and implementing strategies to streamline business processes and enhance customer satisfaction.

With a background in Psychology & Cognitive Science from the University of Maryland and Business and Accounting for Information Technology from the University of California, Berkeley, Bruce combines a unique blend of skills to drive organizational success.

Throughout his career, Bruce has spearheaded various projects, including building Enterprise Service Management programs, implementing ServiceNow platforms, and leading ITSM maturity plans. His leadership has resulted in significant growth, efficiency improvements, and enhanced customer satisfaction across organizations like Oracle and Envestnet | Yodlee.

Passionate about mentorship and talent development, Bruce is dedicated to cultivating successful leaders and fostering a culture of collaboration and excellence in the workplace.

Highlights

Sep 12 · hci.org
All speakers - Human Capital Institute

Related Questions

What are some of Bruce Levin's most notable achievements at Udemy?
How has Bruce Levin's background in Psychology & Cognitive Science influenced his approach to service management?
What specific strategies has Bruce Levin implemented to enhance customer satisfaction at Udemy?
Can you provide examples of Bruce Levin's leadership in previous roles at Oracle and Envestnet Yodlee?
What are Bruce Levin's key responsibilities as Sr. Manager - ServiceNow / Enterprise Service Management at Udemy?
Bruce Levin
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Location

San Francisco, California, United States