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Calwyn C.

Digital Transformation and emerging technology

Calwyn C. is a seasoned executive with extensive experience in digital transformation and emerging technologies.1 He currently serves as the Director of Digital Transformation at PwC New Zealand, based in Rolleston, Canterbury.1

Professional Background

Calwyn Costa has a diverse and impressive career history:

  • Current Role: Director of Digital Transformation at PwC New Zealand1
  • Previous Positions:
    • Senior executive roles at Ericsson and Absa Bank
    • Chairperson at Bonnie Bio New Zealand
    • Chief Marketing Officer and CTO of TrueCell
    • CMO of SensualMarketing
    • Senior Product Manager of Innovation and R&D Mobile at Absa Bank

Expertise and Skills

Calwyn is known for his expertise in:

  • Business transformation and innovation
  • Product development
  • Organizational business change and improvement
  • Cross-cultural leadership
  • Strategy planning and execution

He is proficient in various technologies and methodologies, including:

  • Agile and Lean methodologies
  • Product Management and Development
  • Blockchain
  • Scripting
  • Design Sprint

Education and Certifications

  • National Diploma in Electronics Communication from the University of Johannesburg
  • 6 Sigma Black Belt Certification in Change Management from Ericsson Education

Entrepreneurial Experience

Calwyn has demonstrated his entrepreneurial spirit by owning several businesses:

  • Live Online Retail
  • ReillyRooz
  • Mamoolafy
  • Satelite Connection

Calwyn C. is recognized as a thought leader in strategic and influential team leadership, with a focus on customer experience execution. His diverse background and extensive experience make him a valuable asset in the field of digital transformation and emerging technologies.

Highlights

Aug 24 · linkedin

You’re probably familiar with the 80/20 rule. THE PARETO PRINCIPLE

It says that small actions lead to big results.

For example, count the number of clothes you have hanging in your closet. Then count the number of clothing items you frequently wear. You will discover you wear about 20% of your clothes 80% of the time.

Your business functions in much the same way. Approximately 20% of your customers account for approximately 80% of your business’ total revenue. That 20% of your customers are your target customers. Imagine the possibilities if you could attract more customers just like them. But wait. What if you could alter that ratio and attract 40% of your target customers instead of 20%?

That would mean your revenues would double.

In fact, if you could attract 100% of your target customers, your revenue would explode by a factor of sixteen.

If you’re making $2,000 per month now, by replacing your current customers with target customers would increase your monthly revenue to $32,000.

That’s the power of the 80 / 20 rule.

Unfortunately, most small business owners today are only attracting on average about 20% of their target customers, even though these are the customers that are the most profitable to their business. #nzbusiness #nztech #digitalsales #sales

Aug 21 · linkedin

No one said following your dreams would be easy.

Related Questions

What are some of the key projects Calwyn C. has led at PwC New Zealand?
How has Calwyn C.'s experience at Ericsson influenced his approach to digital transformation?
What innovative technologies is Calwyn C. currently exploring in his role at PwC?
Can you provide examples of Calwyn C.'s entrepreneurial ventures?
What are Calwyn C.'s thoughts on the future of digital transformation in the business world?
Calwyn C.
Calwyn C., photo 1
Calwyn C., photo 2
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Location

Rolleston, Canterbury, New Zealand