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Cayley Sheehan

Customer Officer, SAP Sustainability

Cayley Sheehan serves as the Customer Officer at SAP, a role she has held since March 2024. Based in New York City, she has been a vital part of the SAP Global Marketing team for over a decade, contributing significantly to the company's branding and marketing strategies. Under her influence, SAP's brand value reportedly increased by $8.3 billion, helping the company consistently rank among the top technology firms globally.1

Professional Background

  • Current Role: As Customer Officer, Cayley focuses on sustainability initiatives within SAP, emphasizing customer engagement and relationship management. Her responsibilities include developing strategic recommendations that align with SAP's purpose and enhancing brand experiences for both new and existing audiences.12

  • Previous Positions: Before her current role, she served as the Executive Communications Lead for the Marketing and Solutions Board Area at SAP from September 2021 to March 2024. In this capacity, she was responsible for crafting communications strategies for senior executives and managing corporate communications to engage a global workforce.1

Expertise and Contributions

Cayley is recognized for her expertise in:

  • Brand Strategy: She has played a crucial role in shaping SAP's brand narrative and ensuring consistent messaging across various platforms.
  • Employee Engagement: She is actively involved in initiatives that promote diversity and inclusion within the workplace, serving as the NYC chapter lead of SAP's Business Women's Network and as a Corporate Social Responsibility lead.1
  • Mentorship: Cayley is passionate about empowering women and youth, dedicating time to mentor others both professionally and personally.1

Education

Cayley holds a BA in Global Studies from Providence College (2006-2009) and attended Connelly School of the Holy Child (2001-2005) for her earlier education.1

Recognition

Throughout her career at SAP, Cayley has received multiple awards for her contributions to teamwork, positivity, and leadership within employee networks.1

Her commitment to excellence in branding and her strategic approach to customer relations make her a key figure in driving SAP’s mission to help the world run better.

Highlights

Mar 20 · linkedin

I am very happy to announce that I have started a new role SAP as Customer Officer to Sophia Leonora Mendelsohn in SAP’s Sustainability Growth Unit. I am excited to work more closely with our customers and help enable a sustainable economy.   One of the best things I’ve found at SAP is the opportunity to go from marketing to communications to #sustainability all at one company. Learning new skills, building my network, stretching myself in new ways all while helping the world run better and improving people’s lives.   I am fortunate to have the support of so many wonderful colleagues. Thank you to Melanie Stevens, Zach Knowling, Jacqueline Kerrigan (Halpin), Olivia Gwinner, Jenny Chen, Andrea Branch, Judith Bertholdt and of course Julia White for a wonderful last two and a half years.   Looking forward to this next chapter!

#lifeatsap

Oct 13 · linkedin

Founded in 2017, Tech Day of Pink is an initiative dedicated to mobilizing the global tech community to help create a breast cancer-free world. Breast cancer is the most common cancer worldwide affecting 1 in 8 women and 1 in 833 men. By rallying the broader tech industry we can maximize our collective impact in the fight against breast cancer.

SAP is proud to join The Estée Lauder Companies Inc. in celebrating Tech Day of Pink to educate, fundraise and raise awareness about breast cancer.   To learn more about The Breast Cancer Research Foundation, visit: https://www.bcrf.org/.
#TechInPink2023 #TimeToEndBreastCancer #LifeatSAP #SAPBWN

Related Questions

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Cayley Sheehan
Cayley Sheehan, photo 1
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Location

New York, New York, United States