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Christian Perstl
Designing the future of health care with clinicians & AI
Professional Background
Christian Perstl is an accomplished design lead with a rich and diverse background in the digital design industry. With over 12 years of experience, Christian has worked across a range of environments, from small studios to global consultancies, ultimately leading design efforts at a rapidly growing start-up. His journey highlights a service design mindset that allows him to adeptly navigate and simplify complex problems, explore innovative concepts, and rigorously challenge assumptions—all while delivering meticulously crafted solutions that meet real-world needs.
Christian's expertise encompasses a broad spectrum of skills that are crucial in today’s design landscape. He is recognized for his abilities in Service Design, User Experience (UX) and Interface Design (UI), and Design Thinking, as well as his proficiency in conducting Qualitative User Research, Testing, and developing Minimum Viable Products (MVPs). His passion lies not only in design innovation management but also in understanding business models and service economics, a combination that makes him a valuable asset to any organization striving to elevate its design practice.
Collaboration is at the heart of Christian's work philosophy. As a natural organizer and coordinator, he thrives in team environments and embraces opportunities to support others. He takes a proactive approach to mentoring colleagues, focusing on performance management and fostering career development opportunities to ensure his team's continual growth and evolution. This commitment to team development underlines his desire to inspire and uplift those around him, cultivating an environment where creativity can flourish.
Education and Achievements
Christian's formal education has paved the way for his impressive career. He holds a Master of Arts (MA) in Service Design from the prestigious Royal College of Art, where he honed his skills in understanding the intricate relationship between design and service delivery. In addition, he completed an Innovation, Entrepreneurship & Design Module at the renowned Imperial College Business School, further enhancing his capabilities in designing impactful solutions that are both innovative and feasible.
Before obtaining his master’s degree, Christian earned his Bachelor of Arts (BA) in Information Design, with a major in Media and Interaction Design from FH Joanneum. This solid academic foundation has informed his design approach, allowing him to blend artistic vision with practical application effectively.
Throughout his career, Christian has held several significant roles, each contributing to his growth as a thought leader in the design arena. As the Design Manager for Clinician Experience at Babylon, he played a crucial role in enhancing user experience and ensuring that the services provided were both effective and user-friendly.
In addition to his full-time roles, Christian co-founded push conference, the largest event for UX professionals within the DACH region. This initiative underscores his entrepreneurial spirit and commitment to fostering community engagement and professional growth. Through push conference, Christian has established himself as a prominent figure in the UX and design innovation space, facilitating knowledge sharing and collaboration among design professionals.
Christian has also served as Senior Product & Service Designer at Babylon, Product-Service Design Consultant at PepsiCo, and Interim Design Lead at Designit. His previous positions, including being a Senior Interaction Designer and Project Manager at envis precisely and an Interaction Designer and Creative Technologist at WHITEvoid interactive art & design, have enriched his understanding of various design disciplines and their intersection with technology and business strategy.
Notable Achievements
- Push Conference: As the co-founder and Head of Curation for push conference, Christian has successfully launched the largest conference for UX professionals in the DACH region, greatly contributing to the local design community by providing an annual platform for networking, learning, and sharing innovative ideas.
- Leadership at Babylon: In his role as Design Manager, Christian leads initiatives that enhance clinician experiences, reflecting his commitment to creating human-centered design solutions that positively impact healthcare. His work here highlights his ability to translate complex healthcare needs into actionable design strategies.
- Collaboration with Leading Brands: Through his consulting work at PepsiCo, Christian has contributed to projects that require a keen understanding of user needs and market trends, demonstrating his adaptability and skill in diverse industries. His experience with large brands has equipped him with a unique perspective on how to create scalable design solutions that align with business goals.
- Educational Contributions: As a mentor, Christian has taken an active role in educating the next generation of design professionals. His dedication to training and guiding colleagues in the design field is a testament to his belief in the power of knowledge sharing and community building.
Conclusion
Christian Perstl is a design leader whose career reflects a blend of creativity, innovation, and a deep commitment to user-centered practices. His extensive experience across various roles in the digital design industry, complemented by a strong educational foundation, equips him with the skills necessary to tackle the most pressing design challenges. As he continues to advance his career, Christian's passion for service design, collaboration, and community building will undoubtedly lead to further impactful contributions in the realm of digital design and user experience.
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.