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Christina Kay

Director, Customer Success, Europe & APAC at Forrester

Christina Kay is a seasoned professional in customer success with extensive experience in the technology and research industries. She currently serves as the Global SVP, Customer Success & Exec Team Member at Evaluate Ltd.1 Prior to her current role, she held several positions at Forrester Research, including Director, Customer Success, Europe & APAC from January 2018 to May 2021.1

Throughout her career, Christina has demonstrated expertise in:

  1. Customer success management
  2. Sales development
  3. Business analytics
  4. Advertising operations

Her professional journey includes roles at various companies:

  • Evaluate Ltd (2021-present)
  • Forrester Research (2014-2021)
  • CPI UK (2013-2014)
  • Framepool (2010-2011)
  • News International (2008-2009)1

Christina has received recognition for her work, including:

  • MVP Europe Management from Forrester in January 2016
  • Group Head of the Year from News UK in January 2005
  • Sales Person of the Month from News UK in January 20001

She is passionate about building and scaling world-class customer success teams that drive outstanding customer value and revenue growth.2

Highlights

Retail's Big Show Speakers - NRF 2025
Christine Hall & Tiago Mateus - Ready Education
Oct 19 · evaluate.com
Meet the Evaluate Team: Christina Kay
Meet the Evaluate Team: Christina Kay
Jul 1 · files.lsba.org
[PDF] Mark A. Cunningham - 75th LSBA President New Orleans

Related Questions

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Christina Kay
Christina Kay, photo 1
Christina Kay, photo 2
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