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Chukwuma Cisco

The heartbeat of the customer. CXPA (Member)

Chukwuma Ibobo is a seasoned professional with a diverse educational background and a solid foundation in Business Administration, Fintech, and Healthcare Innovation.

He holds certifications in FinTech and the Transformation in Financial Services from Copenhagen Business School, Building High Performance Teams and Business Administration from the University of Pennsylvania, and Healthcare Innovation from the University of Pennsylvania.

Chukwuma Ibobo completed his Bachelor of Science in Business Administration at Lagos State University and his secondary education at Nigerian Navy Secondary School in Abeokuta.

He has held prominent positions in various organizations, including Head of Customer Analytics and former Head of Distribution Support Services at AXA Mansard, as well as roles in companies like Oradian, FINTECH ASSOCIATES LIMITED, Tingo Mobile, and Business Launchbox.

His previous roles range from Technology Consultant to General Manager to Chief Innovation Officer, showcasing his versatility and leadership skills in the tech and business sectors.

Chukwuma Ibobo has also excelled in trade marketing, business development, and customer service, having worked with renowned companies like MTN Nigeria and Brickwall Group.

He founded TechyhubNG and managed Dolphin Golf Club in Lagos, demonstrating his entrepreneurial spirit and passion for technology and customer service.

With a wealth of experience in management, innovation, and business development, Chukwuma Ibobo continues to make a significant impact in the industry.

Highlights

Sep 4 · linkedin

We said it...and WE did it! This is saying YES to your 2025 business dreams!

Aug 19 · linkedin

Positioning your business for greater profitability in 2025 should start and end with mastering Customer Experience Management (CEM). By putting your customers at the center of every decision, you not only enhance satisfaction but also drive loyalty, retention, and lifetime value. CEM allows you to personalize interactions, resolve issues swiftly, and anticipate customer needs—transforming satisfied clients into brand advocates. In an increasingly competitive market, businesses that excel in customer experience will outperform their rivals, leading to higher revenues, stronger market share, and sustained growth. Prioritizing CEM is not just a strategy; it’s a pathway to profitability.

Chukwuma Cisco
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Location

Nigeria