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Clemens Rath

Head of Service Excellence at Blacklane & Mobility Excellence Consultant

Clemens Rath is a seasoned professional in the field of mobility and service excellence, currently serving as the Head of Service Excellence at Blacklane from March 2020 to October 2021. In this role, he focused on enhancing customer experience and partner management, implementing industry standards during the COVID-19 pandemic, and developing new mobility business models through advanced data analytics.1

Professional Background

Rath has a diverse career spanning various roles:

  • Director of Performance Management for Driver Operations at Blacklane (July 2015 - February 2020), where he enabled significant scalability of the global chauffeur service.
  • Independent Urban Mobility Expert at EIT Urban Mobility (May 2020 - September 2021), focusing on sustainable mobility solutions.
  • Prior positions at eBay, where he led global improvement initiatives and managed quality teams across Europe.

Education and Certifications

He holds a Dipl.-Ing. (MBE) in Business and Engineering from the Technische Universität Berlin, along with various certifications including:

  • Six Sigma Black Belt
  • Quality Systems Manager
  • Global Project Management

Awards and Honors

Rath has received multiple accolades, such as the Climate CoLab Award for Transportation Efficiency from MIT for his innovative carpooling system proposal.1

Languages

He is proficient in German (native) and English (professional working proficiency) and is based in Berlin, Germany.1

Related Questions

What are some key achievements of Clemens Rath at Blacklane?
How did Clemens Rath contribute to the implementation of COVID-19 industry standards at Blacklane?
What projects did Clemens Rath work on at Deutsche Bahn Connect GmbH?
What is Clemens Rath's background in urban mobility?
How did Clemens Rath's role at eBay influence his career?
Clemens Rath
Clemens Rath, photo 1
Clemens Rath, photo 2
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Location

Berlin, Berlin, Germany