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Craig Turner

Principal Product Manager at McKinsey & Company || Live Operations Director

Craig Turner is a seasoned professional with a diverse background in the gaming industry, particularly excelling in games as a service, release management, incident management, and live service management. With a strong focus on optimizing processes and procedures, Craig strives to enhance customer experiences in the realm of games and services.

Throughout his career, Craig has held key roles in various prestigious organizations such as McKinsey & Company, Imbellus, Riot Games, NCSOFT, Carbine Studios, EA Mythic, and Hyundai Motors of America among others. During his tenure, he has demonstrated expertise in crisis management, project management, agile workflow processes, and team development, emphasizing the significance of excellent customer service and cross-discipline collaboration.

Craig's specialties include serving as a SCRUM Master, orchestrating seamless workflows across teams, managing live operations, and fostering professional growth among team members. His penchant for delivering polished products on time and within scope, coupled with his ability to excel in crisis situations, underscores his proficiency and dedication in the gaming and services industry.

Craig Turner
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Location

Washington, Utah, United States