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Crystal Caligiuri

Executive Vice President, Customers at Lightspeed Commerce

Crystal Caligiuri is a seasoned global executive with over 20 years of experience in transforming and scaling businesses across various industries, including retail, eCommerce, fintech, and SaaS. She served as the Executive Vice President of Customers at Lightspeed Commerce from 2021 to 2023. In this role, she focused on enhancing customer onboarding and engagement to ensure a seamless experience for Lightspeed's growing customer base.13

Prior to joining Lightspeed Commerce, Caligiuri was the Chief Customer Officer & GM of Financial Services at ShopKeep by Lightspeed from 2016 to 2021. Before that, she held leadership positions at Gilt Groupe from 2009 to 2015.3

Caligiuri holds a Bachelor's degree in Economics from the Wharton School at the University of Pennsylvania and an MBA from Columbia Business School.23 As of May 2023, she serves as the Chief Customer Experience Officer at SimpliSafe.5

Her LinkedIn profile can be found under the username "crystalcaligiuri," where she shares insights into her professional experiences and achievements.24

Highlights

Aug 19 · linkedin

Do you have a passion for bridging the gap between teams like Marketing, Sales and Customer Experience? Are you an amazing Project or Program Manager? Come join our SimpliSafe CX Programs team led by Nicole LeBoeuf, Courtney (Wysocki) Meehan and Brandi Boltinghouse in our Richmond, VA or Boston, MA offices and drive tremendous impact! Feel free to reach out direct with any referrals.

Related Questions

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Crystal Caligiuri
Crystal Caligiuri, photo 1
Crystal Caligiuri, photo 2
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Location

New York City Metropolitan Area