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Curtis Hamilton
Fractional Senior Revenue Operations Leader & Advisor | Certified Revenue Architect® & High Performance Coach | Focused on Building, Accelerating & Scaling High Potential PE backed Global Companies.
Professional Background
Curtis Hamilton is a highly strategic leader with extensive expertise in revenue operations and Go-To-Market (GTM) strategies, specializing in scaling Software as a Service (SaaS), Business-to-Business (B2B), and Business-to-Consumer (B2C) organizations. With a profound dedication to continuous improvement, Curtis has developed a solid reputation for driving business strategy, alignment, and operational efficiency throughout the customer lifecycle. His capabilities extend to leading business development, strategic sales, and customer success teams, ensuring organizations consistently meet their growth metrics.
Curtis possesses a proven track record in assessing operational and process gaps, all while cultivating vital relationships that facilitate sustainable growth within organizations. His expertise shines through his comprehensive understanding of revenue enablement and operational processes, which he adeptly applies to enhance production, efficiency, and effectiveness on a global scale. Over the years, Curtis has gained valuable experience collaborating with high-growth organizations, with annual recurring revenue (ARR) ranging from $1 million to over $250 million.
His leadership style emphasizes teamwork, collaboration, and effective relationship management, making him an influential figure within matrixed and entrepreneurial settings. By promoting alignment across various business units, Curtis has successfully navigated the complexities of revenue operations and GTM enablement in diverse roles throughout his career.
Education and Achievements
Curtis Hamilton's academic journey laid a strong foundation for his career in strategic operations and business management. He pursued studies in Community Health Science at Brock University, which equipped him with critical skills in data analysis and resource management. Additionally, he studied Business Management and Operations at Humber College, further enhancing his knowledge in effective leadership and operational strategies. This diverse educational background has played a significant role in shaping Curtis's approach to business development and revenue operations.
Throughout his professional journey, Curtis has held a plethora of roles that highlight his leadership excellence and operational expertise. Notable positions include serving as the Founder and Principal Consultant at CWJH Enterprise Inc., where he provided invaluable consulting services to organizations aiming for growth and efficiency. His role as the Senior Vice President of Sales Operations (Fractional) at Avanulo demonstrated his hands-on involvement in transforming sales processes and aligning operational strategies with organizational goals.
As Director of Portfolio Management and Strategic Growth at Lane Four, Curtis focused on enhancing product offerings while driving strategic initiatives to foster growth. He further showcased his ability to build teams and mentor talent as the Director of Revenue & GTM Operations & Enablement at Introhive. Curtis’s dedication to developing talent was also evident in his tenure as the Director of Corporate and Enterprise Training and Enablement at Sandler Training - Maritimes, where he spearheaded training programs for corporate and enterprise clients.
Curtis has been an active member of several prominent organizations, including his role as an Executive Member at Pavilion, where he contributed to networking and professional development initiatives for leaders in sales and marketing. His experience as a Revenue Operations & GTM Advisor at Futurpreneur Canada reflects his passion for supporting burgeoning entrepreneurs and helping them navigate the complexities of business growth. Curtis's adeptness was also highlighted during his time at GoodLife Fitness, where he held multiple key roles, including Sr. Training & Development Specialist and General Manager of Revenue Operations. His ability to enhance the member experience in his capacity as Regional Manager further underscored his commitment to customer success and organizational growth.
Achievements
Curtis Hamilton has accumulated an impressive portfolio of achievements over his professional career. His impactful leadership in revenue operations within high-growth organizations has been instrumental in driving significant growth metrics, ensuring organizations not only achieve their goals but also exceed them. Curtis has been a key player in aligning teams' objectives with the company's vision, thereby fostering an environment of collaboration and efficiency.
One of Curtis's paramount achievements was his strategic influence during his time at GoodLife Fitness, where he played a critical role in transforming sales operations and optimizing the customer experience across multiple regional locations. His strategic foresight allowed GoodLife Fitness to adapt its business strategies to evolving market demands, ensuring they maintained a competitive edge in the
Highlights
This may be an unpopular opinion with some in the #saas ecosystem - However...
The traditional sales funnel has had its time, and it's also time to move on from the traditional way we look at the customer journey with our #GTM and #RevOps teams.
🐶 Jacco van der Kooij Bowtie Data Model, outlined in Revenue Architecture, offers a much-needed new perspective for recurring revenue businesses. 🚨
This isn’t just an upgrade—it’s an entire shift in how we approach the entire customer journey, because as we know, GTM Efficiency = IS the success metric moving forward.
GTM alignment is critical for uncovering a few things including: Predictability, Repeatability, Profitability, and ultimately Scalability in our businesses. This allows us to achieve what Sam Jacobs of Pavilion has coined as PEG (Profitable - Efficient - Growth).
Key insights from the Bowtie Model:
- It extends beyond the initial sale, covering stages like Mutual Commit, Onboarding, Adoption, and Expansion.
- It emphasizes the long game—customer retention and expansion matter just as much as acquisition. (NRR)
- The model introduces a unified data structure that lays the foundation for using AI to drive revenue growth.
What strikes me most is how the Bowtie Model addresses the blind spots of the old funnel, especially for subscription-based and SaaS businesses. It’s not just about getting new customers; it’s about sustaining and growing those relationships over time. 🔄
❓Are you still relying on outdated funnel metrics, or have you transitioned to a model that values the full customer lifecycle?
❓ Are you focused only on new business, or are you measuring success by retention and expansion too? 🤔
💡 Let’s talk. How could adopting the Bowtie Model transform your growth strategy and reshape your approach to success?
#RevenueArchitecture #SaaS #Revops
Via: Winning by Design
👀 https://lnkd.in/epA4v2nU
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Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
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