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Curtis Stevens

Experience Strategy at Tinder

Curtis Stevens is the Director of Experience Strategy at Tinder, a position he has held since late 2022.1 He is focused on building a culture of customer centricity at the company.1 Prior to joining Tinder, Stevens had significant experience in customer experience and implementation roles:

  1. At Qualtrics, he led large-scale implementations and implementation teams, including practice leads, engagement managers, and technical consultants.12
  2. He also overhauled Qualtrics' internal CX program and was a member of their DEI council.1
  3. Stevens worked at Amazon, where he gained experience in customer experience.1

In his current role at Tinder, Stevens reports directly to the CEO and focuses on starting as close to the customer as possible, working backwards to improve experiences.1 He emphasizes cross-functional collaboration and believes in the power of good ideas and showing value rather than being territorial.1

Stevens has a passion for driving organizational success through customer-centricity. His LinkedIn profile (username: curtis-stevens-312531) lists his location as Seattle, Washington.3

Highlights

Jun 10 · linkedin

I am excited to announce that I'll be a panelist at @montereyai's Voice of Customer Summit on June 20th in San Francisco.

The panel will discuss ways to follow through on customer feedback after collecting it. This includes strategies for promptly responding to and addressing the feedback received from customers. Doing so in a timely manner shows customers that you are listening and builds trust.

It's an honor to join an outstanding group of speakers from companies like @Slack, @UIPath, @Housecall Pro, @Figma, @Notion, and more.

Visit www.monterey.ai/voc2024 to see the rest of the speaker line-up and reserve your spot today. Looking forward to seeing you there!

#montereyaivoc2024

Aug 29 · linkedin

I’m happy to share that I’m starting a new position as Director - Experience Strategy at Tinder!

Related Questions

What are Curtis Stevens' main responsibilities at Tinder?
How did Curtis Stevens transition from Qualtrics to Tinder?
What specific strategies has Curtis Stevens implemented at Tinder?
How does Curtis Stevens' experience at Amazon influence his work at Tinder?
What are some of the challenges Curtis Stevens has faced in his role at Tinder?
Curtis Stevens
Curtis Stevens, photo 1
Curtis Stevens, photo 2
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Location

Seattle, Washington, United States