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Daniel Urban
Product @ Invoca - MBA - CSPO
Daniel Urban is currently a Senior Technical Product Manager at Invoca, where he has been instrumental in transforming the company's AI strategy and integration processes. He joined Invoca in February 2021 as a Senior Technical Product Manager for Integrations and was promoted to his current role in May 2022. His work has focused on enhancing customer experiences through innovative AI solutions and streamlining integration processes, resulting in significant increases in integration offerings and customer satisfaction.12
Professional Background
- Current Role: Senior Technical Product Manager at Invoca (since May 2022)
- Responsible for leading AI strategy and overseeing product innovations that enhance customer value.
- Developed a customer-facing platform called AI Labs for experimentation with clients, facilitating rapid feature releases.2
- Previous Experience:
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Senior Technical Product Manager - Integrations at Invoca (February 2021 - May 2022)
- Overhauled the integration strategy, significantly improving customer satisfaction by simplifying the integration process and increasing offerings by over 200%.2
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Senior Program Manager - Martech at DISH Network (January 2020 - February 2021)
- Managed a substantial marketing technology budget and oversaw the roadmap for various brands within DISH Network.2
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Technical Product Manager - 5G Wireless at DISH Network (January 2019 - January 2020)
- Led development processes for digital platforms, focusing on user experience and market needs.2
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Education and Skills
Daniel holds an MBA and has completed various certifications in product management, agile methodologies, and project management. His skills include:
- Product lifecycle management
- Agile project management
- Customer data strategy
- Conversational AI technologies
Contributions to Ethical AI
Urban is also noted for signing the Ethics & Integrity Charter for LLM-Based AI, reflecting his commitment to ethical standards in AI development. This charter emphasizes transparency, inclusivity, accountability, sustainability, privacy, and compliance in AI systems.1
Overall, Daniel Urban's role at Invoca showcases his expertise in product management within the tech industry, particularly in AI and customer integration strategies.

