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Daniella Kohlhagen

VP of Partner Success at OpenWeb

Daniella Kohlhagen is currently the Vice President of Partner Success at OpenWeb, a company that provides a content moderation platform for online comment sections.1 Her career at OpenWeb has progressed over the years:

Career Progression at OpenWeb

  • Current Role: VP of Partner Success12
  • Previous Positions:
    • Director, Partner Success (January 2021 - May 2022)2
    • Sr. Manager, Partner Success (April 2018 - December 2020)2

Professional Philosophy

Daniella emphasizes the importance of embracing critical feedback as a growth opportunity for her team.1 She believes that:

  • Critical feedback is essential for healthy client relationships
  • Receiving feedback indicates that clients value the partnership
  • Failure and feedback are crucial for personal and professional growth

Approach to Customer Success

Daniella's strategy for maintaining strong client relationships includes:

  • Treating customers as partners
  • Responding quickly to issues
  • Prioritizing face-to-face communication
  • Viewing critical feedback as an opportunity for improvement

Previous Experience

Before joining OpenWeb, Daniella held positions at other companies:

  • Publisher Account Manager at Taboola
  • Associate Manager of Business Development (company not specified)

Education

Daniella attended Brandeis University.34

Highlights

Jun 21 · builtinnyc.com
Are Your CSMs Scared of Receiving Critical Feedback? Here's How ...

Related Questions

What are some key achievements of Daniella Kohlhagen at OpenWeb?
How did Daniella Kohlhagen transition from Taboola to OpenWeb?
What strategies does Daniella Kohlhagen use to foster strong partner relationships?
Can you provide examples of critical feedback Daniella Kohlhagen has received?
What is Daniella Kohlhagen's educational background?
Daniella Kohlhagen
Daniella Kohlhagen, photo 1
Daniella Kohlhagen, photo 2
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Location

New York, New York, United States