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Danielle Magnusson

Advisory Solution Consultant, Employee Workflows at ServiceNow

Danielle Magnusson is a senior professional at ServiceNow with expertise in employee experience and workflow solutions. She currently holds the position of Director of Solutions Consulting for Employee Workflows in the APAC region.6 Magnusson has been with ServiceNow since October 2018, when she joined as an HR Solution Consultant.3

Throughout her career at ServiceNow, Magnusson has held various roles, including:

  1. Emerging Technology Director1
  2. Advisory Solution Consultant for Employee Workflows4
  3. Head of Employee Workflow Solutions for Australia and New Zealand7

Magnusson's experience focuses on employee experience, corporate shared service implementations, and strategic process guidance.1 She has worked closely with HR and employee experience leaders to align organizational priorities with technology solutions.1

In her role, Magnusson has been involved in:

  • Speaking at webinars about AI-driven productivity and employee experience2
  • Discussing the implementation of AI solutions to automate high-volume, low-value tasks2
  • Writing about the changing expectations of Australian workers and the need for personalized work experiences7

Magnusson believes that innovations in technology can help organizations empower people, transform processes, and drive business outcomes.1 Her LinkedIn profile indicates she has previous experience at Deloitte, Red Hat, and Glanbia.5

Highlights

Jan 3 · servicenow.com
Let's get personal - Workflow - ServiceNow
Video: Mapping the AI-for-productivity journey in 2025
Sep 18 · servicenow.com
About - Workflow™ - ServiceNow
Jan 1 · servicenow.com
Contributors – Danielle Magnusson - ServiceNow Blog
Contributors – Danielle Magnusson - ServiceNow Blog

Related Questions

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Danielle Magnusson
Danielle Magnusson, photo 1
Danielle Magnusson, photo 2
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Location

Sydney, New South Wales, Australia