Sign In

Danielle Wipperfurth

Director, Walgreens Customer Experience

Danielle Wipperfurth, CCXP, is a dedicated professional with a passion for enhancing lives through exceptional customer experiences while driving brand success.

With a rich background in customer-focused roles, Danielle excels in leading purposeful teams that foster customer loyalty and employee satisfaction through cultivating strong relationships and encouraging innovation.

Currently serving as the Director of Customer Experience at Walgreens, Danielle harnesses her extensive expertise in Pharmacy Benefits, Drug Innovation, Specialty and Home Delivery Pharmacy, and Consumer Goods to create the ultimate health and wellness destination.

Beyond her professional endeavors, Danielle enjoys exploring West Coast Swing dancing, attending live concerts, and spending quality time with her Pitbull Mix puppy.

Key areas of expertise include Customer Experience (CX), Customer Insights, Experience Management (XM), Employee Experience (EX), Voice of Customer (VOC), Product Development, Innovation, Team Leadership, Coaching, Digital Strategies, Healthcare, Diversity, Equity, and Inclusion (DEI), Jobs-to-Be-Done, Branding, and Social Impact.

Danielle holds a Master of Business Administration (MBA) from Northwestern University's Kellogg School of Management and a Bachelor of Arts (BA) in English from Davidson College.

Her professional journey includes roles such as Director of Customer Experience at Walgreens, Customer Experience Architect at Prime Therapeutics, Customer Experience and Brand Consultant at Kalamazoo Outdoor Gourmet, MBA Intern in General Management at Eli Lilly and Company, Head of Marketing at UnLtd India, Director of Marketing, Sales, and Business Development at Journeys for Change, Marketing Strategist at IntelliBridge, and Business Development Associate at IntelliBridge.

Danielle Wipperfurth
Add to my network

Location

Minneapolis, Minnesota, United States