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Danny D.

Senior Director, Customer Experience at Discord

Danny Duong is a seasoned customer experience professional with a background in the hospitality industry. He holds a Bachelor's degree in Hospitality Management from the University of San Francisco. Danny's experience in the tech industry is extensive, having worked in leading roles for companies such as Discord, GREE International, and Zynga. As Director of Customer Experience at Discord, he has demonstrated exceptional leadership in improving customer satisfaction and strengthening relationships with the Discord community. His previous roles have also given him invaluable experience in community management, consumer operations, and special events management in the hospitality industry.

Danny's expertise lies in customer experience and community management in the tech industry, with a focus on fostering positive relationships and creating exceptional experiences for customers. He has strong leadership skills and is adept at building and leading high-performing teams.

Highlights

May 14 · linkedin

Happy 6th BDAY Discord! Bittersweet, but our branding got a much needed makeover. Love the attention to details for all the tweaks and changes to evolve the look and feel. Onward to the rambunctious teen years......

More details on the new look at https://dis.gd/ournewlook

Jun 25 · linkedin

Had the pleasure of working with Zendesk on a customer story piece highlighting the amazing work we're doing on CX at Discord. Huge shout out to the CX team for the hard work and dedication day in and day out.

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Danny D.
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Location

San Francisco Bay Area