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David Gill
Founder and Director of FalconCX from February 2020.
Professional Background
David Gill is a seasoned entrepreneur with extensive experience in Cloud Customer Relationship Management (CRM), Software as a Service (SFA), marketing, and global cyber security. His diverse interests have helped shape his career, allowing him to work effectively in various industries, including telecommunications, IT software development, and Business Process Outsourcing (BPO).
David's journey began with a strong focus on capital raising and business creation, where he played a pivotal role in team and brand development across multiple regions, particularly in Australia and the Philippines. His entrepreneurial spirit led him to secure significant distribution and development partnerships with renowned vendors in CRM, VoIP, and marketing automation as early as 2010. These partnerships paved the way for remarkable growth in his ventures, including expanding his staff from 35 to 124 seats in Cebu and establishing a Joint Venture (JV) with 600 seats in Manila.
In June 2016, David successfully divested from the BPO business, marking a significant transition in his journey. His entrepreneurial focus has been complemented by his experience in team management, leading a talented group of 25 software developers in Leyte, who have gained recognition for their excellence and best-in-class performance.
Education and Achievements
While specific educational details are not provided, David's practical experience showcases a wealth of knowledge in various fields, including Marketing, CRM, Finance & Accounts, Business Systems, KPO, BPO, Negotiation, Team & Channel Development, General & Risk Management. His education, combined with hands-on experience, has positioned him as a leader in delivering effective business solutions.
David's successful advocacy of CRM and Web Marketing Automation underscores his commitment to providing comprehensive and integrated solutions. He believes in the effectiveness of Cloud architecture, integrating it seamlessly with e-commerce, web portals, smart communities, ERP, supply chain management, and automated business processes and workflows. This holistic approach signifies a significant advancement in the way companies can engage with prospects and manage customer relationships.
Notable Achievements
Throughout David's career, he has cultivated a unique methodology for lead generation and nurturing. His dedication to identifying prospects and enhancing engagement has led to successful sales closures, case management, and ongoing educational opportunities for his clients. David emphasizes the importance of systematic and instant communication with prospects, ensuring that organizations can gauge interest and readiness to buy at any time. This proactive stance on CRM implementation reflects his understanding of the necessity for accountability and repeatable processes in business.
As the Co-founder and Director of DEVTAC CRM INC., David is at the forefront of providing business solutions designed to cater to the dynamic needs of his clients. His work exemplifies a forward-thinking approach that embraces technology and innovation to facilitate business growth and customer satisfaction. David's emphasis on walking the talk highlights his commitment to delivering exceptional outcomes, making him a prominent figure in the tech industry.
In his role, David also focuses on educating clients on the tools and methodologies necessary to extend their market reach regionally and globally. By harnessing the power of web marketing automation tools, businesses can effectively engage their identified prospects and turn them into loyal customers.
Achievements
- Established robust growth from a startup of 35 seats to a workforce of 124 in Cebu and 600 in a Joint Venture in Manila.
- Successfully divested from the BPO sector in June 2016, marking a strategic shift in his business trajectory.
- Built a recognized and highly skilled team of software developers in Leyte, contributing significantly to the tech landscape.
- Created successful partnerships and alliances with leading vendors in CRM and marketing automation, fostering innovation and excellence in service delivery.
